Provision of communication and promotion services and management of stakeholder and media relationships at EU level

European Agency for Safety and Health at Work (EU‑OSHA) tender OSHA/2026/OP/0013 seeks a contractor for communication, promotion and stakeholder/media relationship management services at EU level under a framework contract. The estimated overall contract value is €1,600,000 and the framework covers an initial 12‑month period renewable up to three times (up to 48 months). Submissions must be made electronically via the EU Funding & Tenders Portal with a submission deadline of 12 August 2026 at 15:00:59 (Europe/Madrid). Award criteria are Quality 70% and Price 30%; bidders must follow the Invitation to Tender and Annex I specifications on the portal.

What it funds

Scope summary

Framework contract to procure high‑quality communication, promotion and stakeholder/media relations services at EU level, including strategic communication advice, copywriting for digital and offline outputs, media actions and support, social media management, and stakeholder relationship management.

Estimated contract value and duration:Estimated overall contract amount €1,600,000; planned period 48 months with an initial 12‑month term renewable up to three times ¹.

1. 1Who may apply: companies (tenderers) able to meet the procurement selection and qualification requirements; see tender documents for specific eligibility and selection criteria.
2. 2Lead contracting authority: European Agency for Safety and Health at Work (EU‑OSHA).
3. 3Submission: electronic submission via the EU Funding & Tenders Portal (eSubmission).

Procedure reference:OSHA/2026/OP/0013. Procurement documents, draft contract and invitation to tender are published on the Funding & Tenders Portal: Tender details.

Footnotes

1. 1See Annex II Draft framework contract and Annex I Tender specifications in the procurement documents for details on duration, renewals and estimated value.

Opportunity summary

This is an open Call for Tenders published by the European Agency for Safety and Health at Work (EU-OSHA) to conclude a framework contract for communication and promotion services and management of stakeholder and media relationships at EU level. The contract foresees an initial period with renewals and an estimated overall value of €1,600,000 for the planned duration. The procurement reference is OSHA/2026/OP/0013. The tender is managed through the EU Funding & Tenders Portal and requires electronic submission.

Key services requested:The contract aims to secure a company able to deliver high-quality services including strategic communication advice; copywriting for publications and communication outputs across digital and non-digital channels; implementation of media actions, fostering media relations and support to media partners; social media services (copywriting, scheduling, monitoring and analysis); and support for stakeholder relationship management, including for OCPs and other partners at EU level.

Administrative and procedural details

Tender type Tender (procurement of services). Submission method Electronic submission via the Funding & Tenders Portal. Main CPV code 79410000 (public relations services). Contracting authority European Agency for Safety and Health at Work (EU-OSHA). Estimated overall contract amount €1,600,000. Planned contract duration 48 months with a framework contract structure: initial 12-month period, renewable up to three times according to the draft contract. Award criteria Quality 70 weighting and Price 30 weighting. The tender documents including Invitation to Tender, Tender specifications (Annex I), editable annexes, visual templates and Draft framework contract (Annex II) are available on the portal Tender documents. ¹

1. 1Call identifier: OSHA/2026/OP/0013
2. 2Publication date: 2026-06-25
3. 3Submission deadline: 12 August 2026, 15:00:59 (Europe/Madrid timezone)
4. 4Open tender event (occurrence): 13 August 2026, 15:00 (likely debrief/opening event)
5. 5Contract estimated total value: €1,600,000
6. 6Planned duration: 48 months (initial 12 months, renewable up to 3 times)
7. 7Submission method: mandatory eSubmission through the Funding & Tenders Portal

Categorisation and eligibility

Eligible Applicant Types:The procurement is aimed at companies able to deliver communication, media and stakeholder management services. Eligible applicant types explicitly include private sector service providers such as communication agencies, public relations firms, media agencies, digital and social media agencies, copywriting and content production companies, and consultancy firms with communications expertise. By nature of EU public procurement, applicants may be single legal entities or economic operators forming consortia or subcontracting arrangements where permitted in the tender documents. The tender specification should be consulted for details on legal and exclusion criteria, financial and professional capacity requirements and whether consortia or joint bids are allowed.

Funding Type:This is a public procurement resulting in a services framework contract. The financial mechanism is a contract for services (procurement) rather than a grant, loan or equity instrument. Payments will be made under the contract terms for services delivered.

Consortium Requirement:The opportunity is structured as a single procurement lot (LOT-0001). The tender documents indicate standard procurement selection criteria and allow economic operators to bid. The procurement does not mandate a consortium; single tenderers can apply. The tender specifications and the editable annexes provide information on whether joint bids or subcontracting are permitted and the required forms for consortia or subcontractors. Applicants should check the Tender specifications Annex I and the Invitation to Tender for exact rules on consortia or economic operator groupings.

Beneficiary Scope (Geographic Eligibility):This is an EU procurement managed by EU-OSHA. Eligible bidders are economic operators able to enter into a contract with an EU agency and typically include organisations established in EU Member States and potentially EEA states and other countries accepted under EU procurement rules. The tender documents specify applicable nationality and exclusion rules; consult the procurement documentation for allowed participating countries and evidence required to demonstrate legal establishment and capacity.

Target Sector:Sector focus is communication and public relations in the occupational safety and health domain. The services required straddle the following sectors: communications, public relations, media, digital and social media services, stakeholder engagement and policy-related outreach in health and safety at work (public sector / EU institution support).

Mentioned Countries:The contracting authority is EU-OSHA, an EU agency based in the European Union. The documents and opportunity reference the EU and EU-level activity. No specific Member State is singled out as a beneficiary; the geographic scope is EU-level operations. The EU-OSHA website (osha.europa.eu) and the Funding & Tenders Portal are referenced.

Project Stage:This is a procurement for operational service delivery and sustained communications activity. The expected project maturity is delivery/implementation and ongoing operational services rather than early-stage research. Suitable bidders should have demonstrated track records in implementing communication campaigns, media relations and stakeholder management at EU or multinational level.

Funding Amount:Estimated overall contract amount €1,600,000. The framework contract is structured over up to 48 months (initial 12-month contract renewable up to 3 times) and the total estimated value corresponds to the overall period. Individual task orders or calls under the framework will define specific budgets and payment schedules.

Application Type:Open call for tenders published on the EU Funding & Tenders Portal. Submission is by mandatory electronic submission (eSubmission) through the Funding & Tenders Portal before the stated deadline.

Nature of Support:Monetary: successful tenderer(s) will receive payments under a services contract for delivering the specified communication and stakeholder/media management services. The contract will also specify non-monetary obligations (deliverables, reporting, meetings, intellectual property or rights to use produced materials).

Application Stages:Single-stage tender submission followed by evaluation and award. The procurement timetable includes an initial submission deadline, an open tender event and evaluation. The tender documents set out the precise evaluation and possible clarification stages; typically the process involves: 1) submission; 2) administrative check and selection (eligibility and exclusion, capacity checks); 3) technical and financial evaluation; 4) contract award and signature. This is therefore effectively a 3 to 4 stage process from submission to award and contract signature.

Success Rates:No specific historical success rate is provided in the tender documents. As a competitive open EU procurement with a single lot and an estimated contract value, success rates depend on number and quality of bids submitted. The award will be to the economically most advantageous tender according to the published weighting: quality 70 and price 30, so high-quality technical proposals have a strong advantage.

Co-funding Requirement:No co-funding from the applicant is requested because this is a procurement contract where the contracting authority pays for services. Bidders must demonstrate financial capacity to deliver services and may be expected to cover upfront costs until invoices are paid according to contract terms.

Applicant requirements and evaluation

Tenderers must satisfy the exclusion, selection and award criteria set out in the Tender specifications (Annex I) and submit all required forms and evidence via the Funding & Tenders Portal. The award criteria include Quality (70) and Price (30). The tender documentation includes the Invitation to Tender, detailed Tender specifications, editable annexes, visual templates for social media, and a Draft framework contract. Bidders should consult these documents and follow the requested formats and templates for administrative, technical and financial submissions. ¹

1. 1Mandatory documents and forms are provided in the procurement package (Invitation to Tender, Annex I tender specifications, editable annexes, Draft contract).
2. 2Selection criteria will likely include legal status, absence of exclusion grounds, financial capacity, technical and professional capacity, and references of similar contracts.
3. 3Award evaluation will be technical quality and price with the stated weightings.
4. 4Specific tenderer requirements and evidence to be provided are listed in the tender specifications (see editable annexes).

Suggested structure of a compliant tender submission (based on common EU procurement practice and available editable annexes)

1. 1Administrative package: completed Invitation to Tender cover sheet, legal entity information, eSignature forms, proof of registration, declarations on exclusion and conflicts of interest, power of attorney for signatory where relevant.
2. 2Selection documentation: financial statements or bank statements demonstrating financial capacity, professional liability insurance details, CVs of key personnel, relevant certifications, and statements of subcontracting or consortium arrangements if any.
3. 3Technical offer: methodology and approach for each required service (strategic communication, copywriting, media actions, social media management, stakeholder management), workplan and staffing, examples or case studies of previous EU-level campaigns, proposed monitoring and reporting approach, quality assurance measures and risk mitigation.
4. 4Commercial/price offer: clear pricing model consistent with draft contract structure, rates for staff, unit prices for typical deliverables, any discounts or caps, and total proposed price. Follow the price submission format in the editable annexes.
5. 5Annexes and templates: completed editable annexes referenced in the procurement documents, social media visual templates where requested, and any additional evidence requested in the tender specification.

Technical and service details expected in bids

Bidders should prepare proposals that demonstrate expertise across the following technical service areas and capacities: strategic communication planning aligned with EU-OSHA objectives; professional copywriting for print and digital outputs; design and production coordination for publications and communication outputs; media relations planning and execution including press releases, media briefings and media partner support; digital and social media services including content calendars, copywriting, scheduling, monitoring, analytics and reporting; stakeholder mapping and management, facilitation and support for OCPs and EU partners; monitoring and reporting on outreach and impact; adherence to EU visual identity and accessibility requirements; and flexibility to support ad hoc campaigns and events.

1. 1Strategic communication advice: campaign strategy, messaging frameworks, target audience segmentation and KPI setting.
2. 2Copywriting: editorial planning, drafting, editing for multiple channels, multilingual coordination if required by contracting authority.
3. 3Media actions and relations: press material creation, press conferences, media partner management and media monitoring.
4. 4Social media: content production, scheduling, community management, monitoring, analytics and performance reporting.
5. 5Stakeholder relationship management: mapping, outreach strategy for OCPs and EU-level partners, event support, stakeholder communications and liaison.
6. 6Monitoring, evaluation and reporting: metrics for reach, engagement and impact; periodic reports; adjustment of activities based on analytics.

How to access the procurement documents and apply

All procurement documents and annexes are available on the EU Funding & Tenders Portal tender details page for reference b96b58e6-e548 and the specific call identifier OSHA/2026/OP/0013. Bidders must register/sign in to the Portal, download the Invitation to Tender and Annex I Tender specifications and complete the editable annexes provided. Submission must be made electronically via the eSubmission functionality of the Portal before the stated deadline. See the portal listing for direct links to: 1.0 Invitation to tender, 2.0 Tender specifications (Annex I), 2.1 Editable annexes, Annex 8 social media visual templates, and the draft framework contract (Annex II). ¹

Practical considerations and recommendations

Given the 70/30 quality/price weighting, place emphasis on the technical proposal:present clear methodology, experienced team, evidence of EU-level work, and detailed quality assurance. Use the editable annexes for required formats and ensure administrative compliance to avoid exclusion. Plan to demonstrate capacity to manage multi-channel campaigns, to coordinate with EU-OSHA branding and accessibility requirements, and to provide robust monitoring and analytics. Clarification requests must be submitted within the additional information request period (ending 4 August 2026 in the procurement timetable).

Concluding summary

This procurement invites experienced communication and media agencies to bid for a framework contract to deliver a broad range of communication, media and stakeholder management services at EU level for EU-OSHA. The procurement is an open electronic tender with an estimated value of €1,600,000 over up to 48 months. The award will be based primarily on quality (70) and price (30). Interested bidders must consult and follow the Invitation to Tender and Tender specifications (Annex I) and submit bids via the Funding & Tenders Portal before 12 August 2026, 15:00:59 (Europe/Madrid). The tender package includes editable annexes and a draft contract; these documents must be used to structure the bid and provide all required supporting evidence. ¹

Footnotes

1. 1Tender documents available on the EU Funding & Tenders Portal: Invitation to tender OSHA/2026/OP/0013, Annex I - Tender specifications, editable annexes, Annex 8 SM Visual templates and Draft framework contract. Access the procurement page for OSHA/2026/OP/0013 at the Funding & Tenders Portal listing: ec.europa.eu

Tender Authority and Scope

This tender is launched by the European Agency for Safety and Health at Work (EU-OSHA) to select a company for providing high-quality communication, promotion, and stakeholder/media relationship management services at the EU level ¹.

The agency aims to maximize the quality, innovation, and impact of its communication efforts through this framework contract ².

Key Services Required

1. 1Strategic communication advice
2. 2Copywriting for publications and digital/non-digital communication outputs
3. 3Implementation of media actions and fostering media relations
4. 4Social media services (copywriting, scheduling, monitoring, analysis)
5. 5Support for stakeholder relationship management (including OCPs and EU partners)

Contract Details and Financials

Estimated Contract Value:The estimated overall contract amount is €1,600,000 ³.

Contract Duration:The framework contract is concluded for an initial period of 12 months, renewable 3 times (totaling up to 48 months) ⁴.

Eligibility and Award Criteria

Tenders must be submitted by companies capable of delivering the specified communication services; the tender is not suitable for SMEs specifically as a separate category, but open to economic operators meeting qualification requirements ⁵.

Award Criteria Weighting:Quality accounts for 70% and Price accounts for 30% of the total award score ⁶.

Deadlines and Submission Process

1. 1Additional Information Request Deadline: 2026-08-04 at 15:00:59 (Europe/Madrid)
2. 2Tender Submission Deadline: 2026-08-12 at 15:00:59 (Europe/Madrid)
3. 3Tender Opening: 2026-08-13 at 15:00:00 (Europe/Madrid)

Submissions must be made electronically via the EU Funding & Tenders Portal ⁷.

All procurement documents, including the Invitation Letter, Tender Specifications, and Draft Framework Contract, are available for download on the portal ⁸.

Applicant Action Steps

1. 1Review the Tender Specifications (Annex I) and Draft Contract (Annex II) thoroughly
2. 2Ensure capacity to deliver social media monitoring and strategic advice
3. 3Prepare a quality-focused proposal emphasizing innovation in communication
4. 4Submit the tender electronically before the 2026-08-12 deadline

Footnotes

1. 1Official tender details available at EU Funding Portal.
2. 2EU-OSHA Facebook announcement on the new call for tenders EU-OSHA Facebook.
3. 3Estimated overall contract amount €1,600,000 from procurement metadata Procurement Metadata.
4. 4Contract renewal terms from Draft Framework Contract (Annex II) Draft Contract.
5. 5SME suitability indicator is false per procurement data Procurement Data.
6. 6Award criteria weighting: Quality 70%, Price 30% Award Criteria.
7. 7Submission method is eSubmission per tendering process details Submission Method.
8. 8Procurement documents list includes Invitation Letter, Tender Specifications, and Draft Contract Documents List.