Support for programme management and implementation of information systems for external relation DGs
Overview
The total estimated value of the contract is €16,000,000, with a duration of up to 48 months, initially set at 12 months and renewable three times. The call is open for electronic submissions, with a deadline for requests to participate set for October 14, 2025.
The key details include:
- The contract entails services such as training, coaching, change management, programme management, and project implementation.
- The procurement type is classified under CPV code 72000000, which corresponds to IT services.
- The evaluation criteria for bids prioritize quality (80%) over price (20).
- Participation is primarily aimed at large enterprises or consortiums, as indicated by the exclusion of SMEs.
The tender process operates under a restricted procedure involving an initial participation request phase, followed by a full proposal submission for qualified candidates. The submission requires a Personal Identification Code (PIC), which is mandatory for either sole candidates or consortium members.
The geographical scope is EU-focused, reflecting the project's alignment with EU public procurement frameworks, which typically stipulate participation from EU member states. The nature of support involves financial compensation for services rendered, rather than a grant system.
This opportunity ultimately seeks established service providers with expertise in digital transformation, capable of navigating and executing complex projects within European administrative structures. The emphasis on rigorous selection criteria indicates a strong preference for proven experience and high-quality service provision in the ICT sector.
Detail
The description of the tender is as follows: Support for the management and implementation of modern information systems in the framework of the digital transformation of DG INTPA, DG ENEST, MENA and FPI. The contract encompasses the following areas: Training, Coaching, Change management, Programme management and Project implementation.
The procedure type is a restricted procedure. The estimated total value is 16,000,000 EUR. The TED publication date is 11/09/2025. The lead contracting authority is the European Commission, INTPA - International Partnerships. The main classification (CPV) code is 72000000 - IT services: consulting, software development, Internet and support. The nature of the contract is for services. The maximum contract duration is 48 months. The award method is best price-quality ratio. It is not a framework agreement. The place of delivery or performance is EU Europe (31085118). The programmes associated with this tender are "Others" (42921326).
Key milestones include: TED publication date: 11/09/2025 and Deadline for receipt of requests to participate: 14/10/2025 12:00 Europe/Brussels.
Submissions must be sent exclusively at the address for submission given on the eSubmission platform. The submission method is electronic.
There is one document available for download: Additional Information about the Contract Notice Invitation to submit a request to participate, published on 11/09/2025, Version 1, with no translations available.
There are also frequently asked questions (FAQ) available.
Regarding the eSubmission system, here are some key points:
To proceed if the system is slow or doesn’t work while uploading/downloading documents, use the latest versions of Google Chrome or Mozilla Firefox. If issues persist, clear the cache and cookies.
eSubmission supports the latest versions of Google Chrome or Mozilla Firefox. Refer to the System Requirements link for the most up-to-date technical recommendations.
It is not possible to view the details of the submission after the deadline because the system encrypts all attachments upon upload.
Submissions can be found in Manage My Area, in the Funding & Tenders portal, specifically in ‘My Submission(s)’.
Attachments must be less than 50 MB in size.
Attachment names must follow the System Requirements.
The system supports video submissions. Check the System Requirements for supported formats.
Invited candidates can only see the procurement documents after having selected an organisation in the F&T Portal, “My Invitations”.
A Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium).
When uploading a file in eSubmission, ensure it follows the technical requirements of the system.
The maximum number of documents that can be uploaded per tender is 200 files.
It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used.
To register an organisation and get a Participant Identification Code (PIC), first check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register.
The system is multilingual and supports all 24 official EU languages.
The character set encoding is UTF-8.
The system uses encryption to ensure the integrity and the confidentiality of the information.
The supported file types depend on the type of submission. The allowed file types are specified within the system requirements linked to the procedure in question.
Until the submission deadline, submissions in draft status can be edited, viewed, and deleted.
If the submission report displays "Legal form: UNKNOWN", it is just a display issue and not blocking for submission.
The automatic email informing that the deadline for the reception of submissions had been reached does not mean that the submission was not correctly sent.
In summary, this is a call for tenders by the European Commission for IT services related to the digital transformation of several Directorates-General. The project aims to provide support in areas like training, coaching, change management, program management, and project implementation. The estimated value of the contract is 16 million EUR, and the maximum duration is 48 months. The submission process is electronic, and there are specific technical requirements for the files and the eSubmission system that applicants need to follow carefully. A key requirement is obtaining a PIC (Participant Identification Code) for the organization submitting the tender. The deadline for submitting requests to participate is October 14, 2025.
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Breakdown
Funding Type: This opportunity is a procurement, specifically a call for tenders. The nature of the contract is for services.
Consortium Requirement: The text mentions that a PIC is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). Therefore, both single applicants and consortia are eligible.
Beneficiary Scope (Geographic Eligibility): The place of delivery or performance is indicated as EU Europe.
Target Sector: The target sector is ICT (Information and Communication Technology), specifically IT services, consulting, software development, and support. The tender focuses on supporting the management and implementation of modern information systems.
Mentioned Countries: No specific countries are mentioned, but the region of EU Europe is specified as the place of delivery or performance. The tender also mentions DG INTPA, DG ENEST, MENA and FPI.
Project Stage: The project stage appears to be implementation and support of existing or planned information systems, covering areas like training, coaching, change management, program management, and project implementation.
Funding Amount: The estimated total value of the tender is 16,000,000 EUR.
Application Type: The application type is an open call for tenders, with electronic submission. The procedure type is a restricted procedure.
Nature of Support: Beneficiaries will receive money in exchange for providing services related to IT support, consulting, software development, training, and project implementation.
Application Stages: The procedure type is "Restricted procedure" which implies at least two stages: a request to participate and a full proposal submission for those selected in the first stage.
Success Rates: The success rates are not mentioned in the provided text.
Co-funding Requirement: The need for co-funding is not mentioned in the provided text.
Summary:
This is a call for tenders by the European Commission, specifically Directorate-General for International Partnerships (INTPA), for support in the management and implementation of modern information systems. The project aims to support the digital transformation of DG INTPA, DG ENEST, MENA and FPI. The contract covers areas such as training, coaching, change management, program management, and project implementation. The estimated total value of the contract is 16 million EUR, and the maximum contract duration is 48 months. The call is open for electronic submissions, and the deadline for receipt of requests to participate is October 14, 2025. Both individual organizations and consortia can apply, but a Personal Identification Code (PIC) is mandatory. The place of performance is EU Europe. The tender procedure is a restricted procedure, implying a multi-stage application process. The eSubmission system supports 24 official EU languages and uses UTF-8 character set encoding, with file attachments limited to 50 MB each and a maximum of 200 files per submission. The system encrypts all uploaded documents to ensure integrity and confidentiality.
Short Summary
Impact Support for the management and implementation of modern information systems in the framework of the digital transformation of various Directorate-Generals of the European Commission. | Impact | Support for the management and implementation of modern information systems in the framework of the digital transformation of various Directorate-Generals of the European Commission. |
Applicant Expertise in IT services, consulting, software development, and project implementation, with a focus on digital transformation and change management. | Applicant | Expertise in IT services, consulting, software development, and project implementation, with a focus on digital transformation and change management. |
Developments Activities related to training, coaching, change management, programme management, and project implementation for information systems. | Developments | Activities related to training, coaching, change management, programme management, and project implementation for information systems. |
Applicant Type Large enterprises, consulting firms, and potentially consortiums capable of delivering complex IT transformation services. | Applicant Type | Large enterprises, consulting firms, and potentially consortiums capable of delivering complex IT transformation services. |
Consortium Consortiums are likely allowed and potentially preferred due to the complexity and scale of the project. | Consortium | Consortiums are likely allowed and potentially preferred due to the complexity and scale of the project. |
Funding Amount €16,000,000 | Funding Amount | €16,000,000 |
Countries EU Member States, as the project is focused on EU institutions and their external relations activities. | Countries | EU Member States, as the project is focused on EU institutions and their external relations activities. |
Industry ICT/Information and Communication Technology, specifically targeting digital transformation and IT services. | Industry | ICT/Information and Communication Technology, specifically targeting digital transformation and IT services. |
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