Provision of Temporary Agency Workers for the EUAA in Spain

The European Union Agency for Asylum (EUAA) has published an open tender to award a single framework service contract for the provision of temporary agency workers in Spain, with an estimated total value of €7,552,000 excluding VAT and a maximum duration of 48 months (initial 12 months plus three 12-month renewals). Eligible bidders are temporary work agencies legally authorised to operate in Spain and meeting the tender's financial and technical selection criteria, including minimum turnover and relevant references. The contract will be awarded by the most economically advantageous tender using a best price-quality ratio (quality 60%, price 40%), and prices must be fixed for the contract duration. Tenders must be submitted electronically via the EU Funding & Tenders Portal by 18 May 2026 at 16:00 (UTC+2).

Opportunity at a glance

What it funds

Open public tender to conclude a single framework contract for provision of temporary agency workers (TAWs) to the European Union Agency for Asylum (EUAA) for assignments in Spain. Services cover clerical, assistant and senior/technical profiles and may include short missions. The contracting authority is the EUAA. ¹

Estimated total value:€7,552,000 (estimated ceiling for the full duration of the framework contract) ¹

1. 1Who can apply: temporary work agencies and economic operators legally authorised to supply temporary staff in Spain; joint bids allowed.
2. 2What is funded: provision, placement and administration of temporary agency workers (categories II, III, IV) and related services (timesheets, replacement, mission support).
3. 3Contract form and duration: single non-reopenable framework agreement; maximum duration up to 48 months (initial 12 months with automatic renewals).
4. 4Award method: best price-quality ratio (quality 60%, price 40%).

Main procurement facts:open procedure (Procedure ID EUAA/MLA/2026/OP/0004), CPV 79620000 (supply services of personnel). EU Login and registration in the Participant Register (PIC) are required for electronic submission via the Funding & Tenders Portal. ¹

Eligibility and selection highlights

Who should apply

Temporary work agencies or service providers legally authorised to supply temporary staff in Spain. Applicants must meet administrative, economic/financial and technical selection criteria (including minimum turnover and track record requirements) as set out in the tender specifications.

Minimum technical requirements:Examples include proof of availability of candidates per category, previous contracts placing multiple temporary workers and experienced contract management staff; full details are in Tender Specifications Part 2.

How projects are selected & paid

Award is by best price-quality ratio:quality (60%) assessing management, candidate selection, communication and performance monitoring; price (40%) uses the financial offer template (SSF7). Payments are monthly based on validated timesheets and invoices; missions and reimbursable travel are invoiced separately in line with the tender rules ¹.

Where to apply

Submit tenders electronically via the EU Funding & Tenders Portal eSubmission system at the tender details page. All procurement documents (Invitation, Tender Specifications Part 1 & 2, SSF forms, draft contract and annexes) are published on the portal.

1. 1Create/verify your EU Participant Register PIC and EU Login account.
2. 2Download and complete the Standard Submission Forms (SSF1–SSF8) and financial template (SSF7).
3. 3Upload the technical and financial tenders through eSubmission before the deadline.

Footnotes

1. 1All information above is taken from the procurement documents and invitation to tender published on the EU Funding & Tenders Portal (tender EUAA/MLA/2026/OP/0004) and the TED notice (reference 240345-2026). Documents and filing are available on the portal: see Tender details page Tender details.

Opportunity summary

The European Union Agency for Asylum (EUAA) has published an open call for tenders to conclude a single framework service contract for the provision of Temporary Agency Workers (TAWs) in Spain. The procurement reference is EUAA/MLA/2026/OP/0004 (TED reference 69/2026 240345-2026). The estimated total value of orders over the whole framework contract period is €7 552 000 excluding VAT. The framework agreement is single-contractor (single winner) and will be concluded for a maximum initial duration of 12 months with automatic renewal options (three 12-month renewals possible). The FWC ceiling is calculated on the tender financial offer for the estimated volumes and includes a 5% contingency reserve; the specific contract ceiling will not be exceeded. The procurement documents, invitation to tender, Part 1 Administrative Specifications, Part 2 Technical Specifications, Standard Submission Forms and draft contract are published on the EU Funding & Tenders Portal Funding & Tenders Portal ¹.

Key administrative facts

1. 1Procurement type: Open procedure for a single framework contract (framework agreement, without reopening of competition).
2. 2Contracting authority: European Union Agency for Asylum (EUAA).
3. 3Main CPV: 79620000 - Supply services of personnel including temporary staff.
4. 4Estimated total value: €7 552 000 (ex. VAT) over the framework period (indicative and for evaluation).
5. 5Maximum FWC duration: up to 48 months (initial 12 months + three possible 12-month automatic renewals).
6. 6Award method: Best price-quality ratio (quality 60% / price 40%).
7. 7Submission method: Electronic submission via eSubmission through the EU Funding & Tenders Portal (EU Login required).
8. 8TED publication date: 09/04/2026. TED reference: 240345-2026.
9. 9Deadlines: Questions cut-off: 08/05/2026 23:59 Europe/Malta. Tender submission deadline: 18/05/2026 16:00 Europe/Malta. Public opening: 19/05/2026 10:00 Europe/Malta.

What is being procured (scope and services)

The EUAA requires a supplier to provide Temporary Agency Workers for EUAA activities in Spain. The contractor (a licensed temporary work agency under Spanish law) will supply TAWs across three categories (indicative): Category II clerical/junior, Category III assistant/intermediate, and Category IV administrator/officer/specialist (senior). Assignments include administrative, operational, reception, finance, HR, procurement, communications, ICT support, research, project assistance, and other operational roles as defined in the Technical Specifications Part 2. TAWs remain employed by the Contractor; the FWC governs availability, selection, replacement, timesheets, invoicing and the award of specific contracts (Order Forms) for actual deployments.

Location:Primary place of performance is Spain. TAWs may be assigned to EUAA offices or seconded to national authorities' premises in Spain under EUAA supervision. Missions (temporary travel) within Spain and abroad may be required and are managed in accordance with the EU Mission Guide and the procurement terms.

Selection, award and contracting

The procurement is an open procedure. Tenderers must be registered in the Participant Register (PIC) and submit electronically. The evaluation follows mandatory exclusion checks, selection criteria (legal/regulatory capacity, financial capacity and technical & professional capacity) and award criteria based on the best price-quality ratio. The quality part is subdivided into four quality award criteria (management methodology; candidate identification and selection; information and contact with TAWs; performance monitoring) with scoring thresholds and minima. Financial offers must use the provided SSF7 price model (hourly rates and all-inclusive hourly bill rates used for evaluation).

1. 1Selection criteria include: non-exclusion declaration (SSF6), legal and regulatory capacity (licenses to operate as a TWA in Spain), economic and financial capacity (e.g. minimum average turnover for last three years as specified in Part 1), technical & professional capacity (e.g. references for provision of TAWs: at least 3 similar contracts in last 3 years and availability of candidate pool as required).
2. 2Award criteria and weight: Quality 60% (four quality criteria: 30 / 30 / 20 / 20 points, minima per criterion apply; total minimum quality threshold 60%), Price 40% (SSF7 price for evaluation).
3. 3Economic operators must use the Standard Submission Forms (SSF) provided (SSF1-SSF8) and upload mandatory evidence in eSubmission.

Reporting, timesheets and invoicing

TAWs will record working time daily in an online timesheet (Annex 3 timesheet template). The Contractor collects validated timesheets and submits monthly invoices referencing the Framework Contract and the Order Form. Invoices must be supported by validated timesheets and mission receipts where applicable. Monthly payments are processed within 30 days subject to verification. The EUAA may suspend payments when documentation is incomplete.

Insurance, health & safety, legal compliance

The Contractor must comply with Spanish and EU employment, health & safety and temporary agency legislation (Law 14/1994, Royal Decree 217/1999 and relevant national laws and CBAs where applicable). The Contractor is the employer of the TAWs and is solely responsible for salaries, social security, taxes, employment contracts, payroll, insurances and any statutory payments. The Contractor must ensure confidentiality, data protection (GDPR / Regulation (EU) 2018/1725 where applicable), and must sign a Data Processing Agreement if processing personal data on behalf of EUAA. The EUAA is not the employer and will not be liable for Contractor statutory employment obligations.

How the call is structured in practice

1. 11) Tender preparation: download procurement documents and SSFs, prepare technical and financial tenders.
2. 22) Electronic submission: submit via eSubmission (EU Login) by 18/05/2026 16:00 Europe/Malta.
3. 33) Opening: public opening 19/05/2026 10:00 Europe/Malta.
4. 44) Evaluation: exclusion, selection, technical and financial evaluation (best price-quality ratio).
5. 55) Award: signature of single Framework Contract with the winning Contractor.
6. 66) Ordering: EUAA places Order Forms (specific contracts) under the framework for actual supply of TAWs.
7. 77) Delivery: Contractor provides TAWs, EUAA validates timesheets and deliverables, Contractor invoices monthly.

Essential documents to prepare and submit

Tenderers must use the Standard Submission Forms (SSF1-SSF8). Mandatory documents include:identification form and legal entity forms, Declaration on Honour (SSF6) covering exclusion and selection criteria, financial identification form, tender specifications (Part 1 and Part 2), technical tender (SSF8: Part 1 compliance list and Part 2 description addressing the four quality award criteria), Financial offer form (SSF7 Excel price model), draft contract (FWC template), and supporting evidence for selection criteria (financial statements, references, CVs of contract manager and backup, evidence of license to operate as a TWA in Spain).

Answers to structured classification questions

Eligible Applicant Types

Eligible applicant types:registered legal entities that operate as Temporary Work Agencies (TWAs) and can supply temporary workers under Spanish law. This includes large enterprises and SMEs, national and international temporary staffing agencies, sole tenderers or groups of economic operators (joint tenders). Subcontractors and entities on whose capacities the tenderer relies are permitted and must be declared and evidenced as per the Standard Submission Forms. Universities, public bodies and research institutes are not the typical providers for this staffing procurement but may form part of joint offers or provide capacity under the rules on relying on other entities. Individual natural persons cannot be tenderers; TAWs are recruited/employed by the winning Contractor. International organisations and legal entities established in third countries may participate if allowed by rules on access to procurement and if they are not subject to applicable restrictive measures.

Funding Type

Primary financial mechanism:Procurement / service contract resulting in a Framework Agreement (Framework Contract). This is a public procurement (tender) for the purchase of services, not a grant, loan or equity instrument.

Consortium Requirement

Consortium requirement:not mandatory. Tenders may be submitted by a sole tenderer or by a group of economic operators (joint tender). If a joint tender is submitted, members must designate a group leader and sign an Agreement/Power of Attorney (SSF2). Joint tenders must demonstrate joint & several liability and clear allocation of tasks.

Beneficiary Scope (Geographic Eligibility)

Geographic eligibility:The contracting authority is an EU Agency (EUAA). Participation is open on equal terms to natural and legal persons established within the scope of the Treaties and to international organisations. Tenderers established in third countries can participate if rules on access to procurement allow; the Agreement on Government Procurement (GPA) does not apply. The place of performance is Spain and the contractor must be able to operate legally in Spain (license to operate as a TWA).

Target Sector

Target sector:supply services of personnel including temporary staff; relevant sectors include administrative support, reception, asylum and reception assistance, ICT support, finance/procurement, HR, communications, project support and operational assistance to public sector asylum and reception functions. The procurement targets staffing and HR services (staffing industry / temporary employment services).

Mentioned Countries

Explicitly mentioned country:Spain (place of performance). The contracting authority is located in Malta (EUAA headquarters). The procurement is published across the EU (any official EU language submissions permitted).

Project Stage

Expected maturity:operational deployment and workforce supply (implementation and service delivery stage). The opportunity is for operational staffing (deployment of personnel), not for research or product development.

Funding Amount

Rough funding range:estimated total value €7 552 000 (excluding VAT) for the estimated volumes over the framework duration. The FWC ceiling equals the successful tenderer’s financial offer for the overall estimated volume increased by 5% contingency. Quantities in SSF7 are indicative and used for evaluation only; actual consumption depends on orders placed by the EUAA.

Application Type

Method of application:Open call for tenders via electronic submission (eSubmission) on the EU Funding & Tenders Portal. Single-stage submission of technical and financial tenders by the published deadline. No invitation-only element in this open procedure.

Nature of Support

Nature of support:commercial procurement of services. Beneficiaries (the EUAA) receive non-personal services (temporary personnel supplied by the contractor). The Contractor receives monetary payment for services provided. TAWs receive employment remuneration from the Contractor under Spanish law; the EUAA reimburses the Contractor for services under Order Forms.

Application Stages

Application stages:Single-stage submission (1). Evaluation includes administrative checks, exclusion and selection verification, technical quality evaluation and price evaluation; then award to the most economically advantageous tender. Operational ordering and onboarding of TAWs follows signature of the FWC (subsequent ordering stage for service delivery).

Success Rates

Success rates:not published. Public procurement open procedures are competitive; success depends on meeting mandatory requirements, scoring above minima on quality criteria and competitive price. No official success rate data are available in the procurement documents.

Co-funding Requirement

Co-funding is not required from the EUAA. This is a procurement:the Contractor is paid by the EUAA for services delivered under Order Forms. The Contractor bears all employer costs (salary, social contributions, insurances). If third parties (e.g. national authorities or event organisers) offer to pay for some mission costs for a specific deployment, the EUAA permits acceptance only under strict conditions (no conflict of interest and only certain third party types as defined in the Technical Specifications) and any such contributions must be declared; otherwise the EUAA will not accept third-party payment.

Application templates and form structure (SSF overview)

Tenderers must use the Standard Submission Forms (SSF) provided in the procurement documents. These forms and their structure are mandatory. Overview and key elements:

1. 1SSF1 Identification of the Tenderer: legal representatives, PIC, SME status checkbox, submission of Legal Entity Form and Financial Identification Form. For joint tenders include each member’s identification.
2. 2SSF2 Agreement/Power of Attorney: mandatory for joint tenders (group members appoint group leader and define joint & several liability and single point of contact).
3. 3SSF3 List of identified subcontractors and proportion of subcontracting: indicate whether subcontracting is planned, identify subcontractors above 20% and those on whose capacity the tender relies.
4. 4SSF4 Commitment letter by identified subcontractor: to be provided by each identified subcontractor.
5. 5SSF5 Commitment letter by entity whose capacity is relied upon: if the tenderer relies on other entities’ capacities (not subcontractors) for selection criteria.
6. 6SSF6 Declaration on honour on exclusion and selection criteria: mandatory signed declaration; supporting evidence requested as per Annex 1 of Part 1 Administrative Specs.
7. 7SSF7 Financial tender: Excel price list used for evaluation (hourly rates per category, quantities indicative for evaluation only, calculation of total 4-year value). Only yellow cells to be completed by tenderer.
8. 8SSF8 Technical tender: Part 1 Technical compliance list (mandatory minimum requirements and confirmation) and Part 2 Description of services responding to the four quality award criteria. Quality responses should be within the page limits and formatting rules specified.

Tenders failing to provide mandatory SSFs or to address minimum requirements including the Technical Compliance List will be considered non-compliant and may be rejected without further evaluation. Financial offers must use SSF7 and the Excel template provided (calculate hourly rates and total values for evaluation).

Practical tips for bidders

1. 1Register early for EU Login and the Participant Register to secure PICs and EU Login access ahead of the deadline.
2. 2Read Part 1 Administrative and Part 2 Technical Specifications and the draft Framework Contract in full: the draft contract contains key operational, payment and legal clauses that govern the relationship.
3. 3Use the SSF templates exactly as provided. Do not alter the SSF7 Excel formulas or structure beyond inputting yellow cells.
4. 4Address each quality award criterion in SSF8 with concrete methods, templates, KPIs, past references and organisation charts. Respect page limits and formatting rules.
5. 5Ensure you can legally operate as a TWA in Spain and attach license evidence. Prepare up-to-date company accounts, references for similar contracts and CVs for the Contract Manager and backup.
6. 6Prepare evidence for selection criteria (e.g. references showing at least three similar contracts where required) and include client statements when requested.
7. 7Plan for compliance with data protection (Regulation EU 2018/1725) and be ready to sign a Data Processing Agreement if required.
8. 8Keep all uploaded files under the eSubmission size limits (and no more than 200 files). Start eSubmission early to avoid system congestion.

How to apply / where to find documents

All procurement documents are published on the EU Funding & Tenders Portal opportunity page for procedure EUAA/MLA/2026/OP/0004. Tenderers must submit proposals exclusively via the eSubmission facility on that portal. Check the portal for clarifications, Q&A and document updates during the submission period Funding & Tenders Portal ¹.

Footnotes

1. 1All procurement and tender documentation, the invitation to tender, Technical Specifications, Administrative Specifications, Standard Submission Forms and the draft Framework Contract are available from the EU Funding & Tenders Opportunities portal: ec.europa.eu

Funding Opportunity Overview

This is an open call for a single framework service contract to provide temporary agency workers (TAWs) to the European Union Agency for Asylum (EUAA) in Spain. The European Union Agency for Asylum is seeking qualified temporary employment agencies to supply administrative and operational support personnel for a maximum duration of 48 months. The contract is structured as a framework agreement without reopening of competition, meaning the EUAA will place orders for specific services as needed throughout the contract period.

Key Procurement Details

Contracting Authority:European Union Agency for Asylum (EUAA), located in Valletta, Malta

Estimated Total Contract Value:€7,552,000 (excluding VAT) for the entire 48-month duration

Contract Duration:Initial period of 12 months, automatically renewable 3 times for 12 months each, unless either party provides formal notification to the contrary at least 3 months before the end of the ongoing period. Maximum total duration is 48 months.

Procedure Type:Open procedure with single framework contract award (no reopening of competition)

Submission Deadline:18 May 2026 at 16:00 (UTC+2, Central European Summer Time)

Public Opening Date:19 May 2026 at 10:00 (UTC+2, Central European Summer Time)

Tender Validity Period:9 months from submission deadline

Who Can Apply

Eligible applicants are temporary employment agencies (TWAs) licensed to operate in Spain in accordance with Law 14/1994 of 1 June on the regulation of temporary employment agencies. Participation is open to all natural and legal persons from EU Member States and countries with special agreements with the European Union. Applicants from countries that have ratified the WTO Agreement on Government Procurement are excluded.

Eligibility Requirements

• Valid license as a temporary employment agency in Spain as per Article 2 of Law 14/1994
• Legal capacity to pursue the professional activity of providing temporary agency workers
• Average yearly turnover exceeding €2,000,000 for the last three financial years
• At least 3 similar contracts completed in the last three years, each involving placement of at least 30 temporary agency workers for periods of at least one calendar month
• Availability of at least 5 resources (temporary agency workers) in Category II, 20 in Category III, and 5 in Category IV, all meeting specified educational and language requirements
• Contract manager and backup with minimum 2 years experience in deployment of temporary agency workers and B2 level English proficiency (written and spoken)
• No exclusion situations as defined in Article 138 of the EU Financial Regulation
• No subject to EU restrictive measures

Temporary Agency Worker Categories and Requirements

The EUAA requires temporary agency workers across three professional categories, each with specific educational and experience requirements. All TAWs must have the right to work in Spain, be physically fit, possess good command of written and spoken Spanish (minimum B2 level CEFR), and demonstrate proficiency with standard office equipment and software applications.

Salary and Pricing Structure

The contractor must apply Spanish labour, social security, and income tax legislation. The total cost per hour is all-inclusive and comprises the gross hourly rate (basic salary) and the hourly charge (contractor fee plus all legally mandated contributions and associated costs). Prices are fixed and not subject to revision throughout the contract duration.

The hourly charge must cover all social security contributions, bonuses, allowances, costs related to annual leave, sick leave, maternity leave and other special leaves, unemployment benefits, indemnities, compensation for telework, and any other associated costs. A fixed administration fee of €100 per mission applies for mission management, regardless of mission length.

Working Conditions and Requirements

Working Hours:Normal working week is 40 hours (8 hours per day, Monday to Friday). TAWs may be asked to work extra hours or weekends/public holidays if in the interest of the service and with prior written approval from the EUAA Responsible Authorising Officer, in accordance with Spanish legal limits and applicable collective bargaining agreements.

Annual Leave:Minimum 22 working days per year for full-time employees working five days per week, pro-rated for part-time workers. Annual leave must be approved by the EUAA supervisor and communicated at least 5 working days in advance for short-term leave (1-3 days) and 10 working days for longer periods.

Absences:TAWs are entitled to sick leave and other special leaves according to Spanish labour legislation or applicable collective bargaining agreements. Any absence, whether justified or not, is considered an interruption of service and related costs are not charged to the EUAA. In case of prolonged illness (more than 5 working days), the contractor must provide a substitute worker by the sixth working day of absence.

Place of Performance:Services are performed in Spain unless agreed otherwise in writing. TAWs may be assigned to work at EUAA premises or at premises of national authorities (under EUAA supervision). TAWs may work entirely on-site, entirely remotely, or in hybrid arrangements (teleworking) as permitted by Spanish law and applicable collective bargaining agreements.

Missions:TAWs may be required to perform missions within Spain or abroad. The contractor is responsible for arranging logistics including transportation, accommodation, and travel insurance. Mission costs are reimbursed based on actual costs incurred, with accommodation reimbursed within EU Mission Guide ceilings and daily subsistence allowance paid as flat rate. A 30 km perimeter around the place of employment marks the limit of surroundings; travel beyond this constitutes a mission.

Award Criteria and Evaluation

The contract will be awarded to the most economically advantageous tender using a best price-quality ratio method with the following weighting:

Tenders scoring less than 60 percent overall or less than 50 percent on any single quality criterion will be rejected. Each quality criterion should be described in a maximum of 25 A4 pages of text including tables, with annexes not exceeding 50 pages total.

Special Conditions and Obligations

• The contractor remains the employer of TAWs; no employment relationship exists between TAWs and the EUAA or national authorities
• TAWs must comply with EUAA internal rules, code of conduct, and health and safety regulations
• Contractor must ensure TAWs treat information confidentially and maintain confidentiality obligations indefinitely after contract termination
• Criminal record certificates and work permits must be provided before employment contracts are signed
• For specific assignments supporting Spanish national authorities, stricter requirements may apply including active security clearance or certificates from the Central Register of Sex Offenders
• Contractor must immediately notify EUAA of any changes in applicable legal framework affecting contract implementation
• Contractor must conduct yearly reviews and checks of TAWs
• Contractor must immediately notify EUAA of any occupational accidents and report to competent Spanish labour authorities
• No payment of salary by non-monetary means (tickets, coupons, vouchers) is permitted
• EUAA may terminate any Order Form unilaterally and with immediate effect if contractor fails to comply with labour legislation, health and safety requirements, or EUAA rules
• Contractor must sign a Data Processing Agreement and potentially a Data Sharing Agreement for personal data handling

Submission and Documentation Requirements

Tenders must be submitted exclusively via the electronic submission system (eSubmission) on the Funding and Tenders Portal. All economic operators must register in the Participant Register to obtain a Participant Identification Code (PIC). Tenders may be submitted in any official EU language.

• Identification Form (SSF 1) with proof of legal capacity and authorization to represent the tenderer
• Legal Entity Form with supporting documents (registration proof, VAT registration, etc.)
• Financial Identification Form signed by authorized representative
• Declaration on Honour on exclusion and selection criteria (SSF 6) with supporting evidence
• Agreement/Power of Attorney for joint tenders (SSF 2)
• List of identified subcontractors with commitment letters (SSF 3 and SSF 4)
• Commitment letters from entities on whose capacity tenderer relies (SSF 5)
• Technical tender (SSF 8) with compliance list and description of services addressing all quality award criteria
• Financial tender (SSF 7) with hourly rates for each category and total cost calculations
• Proof of average yearly turnover exceeding €2,000,000 for last three financial years
• List of at least 3 similar contracts completed in last three years with client references
• Declaration confirming availability of required temporary agency workers per category
• CVs of contract manager and backup demonstrating required experience and English proficiency

Payment Terms and Conditions

Monthly interim payments are made based on services actually rendered, with invoices submitted via email to invoices@euaa.europa.eu. The EUAA must approve submitted documents and pay within 30 days from receipt of invoice. Payment of the balance is made within 60 days of the end of the service provision period. The EUAA may suspend payment periods if invoices do not comply with the contract, if appropriate documents or deliverables are not produced, or if the EUAA has observations on submitted documents.

Invoice Requirements:Invoices must include contractor identification data, amount, currency, date, FWC reference, Order Form reference, budgetary commitment number, detailed breakdown of costs per TAW per month, and signed timesheets as supporting documents. Invoices must specify VAT treatment and indicate the place of taxation.

Late Payment Interest:If payment periods expire, the contractor is entitled to interest at the European Central Bank's main refinancing rate plus 8 percentage points, calculated from the day following the due date until payment date. Interest of €200 or less is paid only upon request within two months of receiving late payment.

Contract Management and Implementation

The contractor must appoint a designated Contract Manager and backup who meet the minimum requirements (2+ years experience in TAW deployment and B2 English proficiency). The EUAA will send requests for TAW services via email specifying job title, qualifications, expected period, and number of workers required. The contractor must present at minimum 5 candidate CVs matching the requirements within agreed deadlines. The EUAA may conduct interviews and assess candidate suitability. If no candidates fit the profile, the contractor must provide additional CVs. The EUAA confirms its final choice of candidate(s) by confirming the name with reference to the FWC.

Once an Order Form is signed by both parties, the assignment begins within the specified period. A trial period applies to assess TAW suitability; the EUAA may request replacement or termination during this period. Performance assessments occur at regular intervals and ad hoc as needed. The EUAA may request TAW replacement for failure of trial period, poor performance, unprofessional behaviour, or behaviour inconsistent with EUAA values. Replacements involve no additional cost to the EUAA.

Termination and Liability

Either party may terminate the framework contract for convenience with 3 months written notice. Either party may terminate specific contracts with 1 month written notice. The EUAA may terminate the contract or specific contracts for material breach, failure to comply with labour legislation, health and safety violations, conflicts of interest, changes in contractor's legal or financial situation, force majeure, or other grounds specified in the contract. The contractor is liable for damage incurred by the EUAA due to termination, including costs of appointing another contractor, except where termination results from force majeure or change in EUAA needs.

Applicable Law and Dispute Resolution

The framework contract is governed by Union law, complemented where necessary by Spanish law. The application of the United Nations Convention on Contracts for the International Sales of Goods (CISG) is excluded. The courts of Madrid have exclusive jurisdiction over any dispute regarding the validity, interpretation, performance, or termination of the contract.

Key Dates and Deadlines

Additional Important Information

The framework contract does not impose any obligation on the EUAA to place orders. The exact needs cannot be foreseen at the time of launch. Actual orders will be placed through Order Forms as needed. Within three years following signature, the EUAA may use negotiated procedure to procure new services from the contractor up to a maximum of 50 percent of the initial framework contract ceiling for repetition of similar services, at EUAA's discretion subject to availability of funding and satisfactory performance.

The contractor is bound by the takeover of temporary agency workers currently providing services to the EUAA under Framework Contract EASO/2021/868, in accordance with mandatory provisions of Spanish law transposing Council Directive 2001/23/EC on safeguarding employees' rights in transfers of undertakings. Currently, the EUAA deploys 12 temporary agency workers in Spain (1 Category II, 10 Category III, 1 Category IV) expected to be taken over at contract beginning, provided limits of temporary work under Spanish law are not exceeded. Their current assignments end on 30 June 2026.

Tenderers must ensure no involved entities, subcontractors, or identified subcontractors are subject to EU restrictive measures. Participation is open on equal terms to all natural and legal persons from EU Member States and countries with special agreements with the EU. Participation is not open to natural and legal persons established in countries that have ratified the WTO Agreement on Government Procurement.

Contact Information:European Union Agency for Asylum, Administration Centre (C5), Procurement and Facility Management Unit, Procurement Sector, MTC Block, Winemakers Wharf, Grand Harbour, Valletta, MRS 1917, Malta. Email: contracts@euaa.europa.eu. Invoices: invoices@euaa.europa.eu. Procurement documents available at: Funding and Tenders Portal