Provision of support services to enable Multilingual Remote Participation and/or Remote/Distant Simultaneous Interpretation in hybrid and online confe...

The European Parliament has published an open tender (EP-LINC/2026/OP/0003) for a framework contract to provide qualified support staff and back-office services for multilingual remote participation and remote or distant simultaneous interpretation in hybrid and online conferences using the EP corporate multilingual video‑conferencing system. The estimated maximum total value is €19,500,000 and the framework runs up to 60 months (initial 12 months with up to four renewals). Submission is electronic via the EU Funding & Tenders Portal using EU Login and a Participant Identification Code, with a tender deadline of 9 November 2026 at 14:00 Brussels time. The award is based on the best price-quality ratio (quality 50 percent, price 50 percent), consortia and subcontracting are permitted and detailed annexes set out technical, administrative and pricing templates required for submission.

What is funded

Framework contract for provision of qualified staff and back-office support to enable Multilingual Remote Participation (MRP), Remote Simultaneous Interpretation (RSI) and Distant Interpretation for hybrid and online conferences on the European Parliament’s corporate multilingual video‑conferencing system (EPVC). Services include meeting moderation, IT/helpdesk support, RSI coordination, technical troubleshooting, mission support and related reporting.

Who can apply

Open procedure for legal persons or groups of economic operators established in EU Member States and in third countries entitled by relevant international procurement agreements. Subcontracting is allowed; joint tenders must demonstrate joint and several liability and provide required declarations.

Tenderers must follow the procurement documents (invitation, technical specifications and annexes). Offers should include required administrative, financial and technical evidence (declarations, financial statements, price list, CVs and checklists) and respect the templates provided. Training and checklists apply to proposed profiles and a 60 working‑day training period is foreseen for new staff.

Footnotes

1. 1Full procurement documents and submission are available on the EU Funding & Tenders Portal: Tender details.

Opportunity snapshot

Reference EP-LINC/2026/OP/0003. Open tender published 01/10/2026 by the European Parliament, Directorate-General for Logistics and Interpretation for Conferences (RCSU). Framework agreement for provision of qualified support staff to enable Multilingual Remote Participation (MRP), Remote Simultaneous Interpretation (RSI) and Distant Interpretation for hybrid and online conferences using the EP corporate multilingual video-conferencing system (EPVC). Estimated maximum total contract value €19,500,000. Maximum framework duration 60 months (initial 12 months, renewable up to four times as described in the procurement documents). Submission exclusively by eSubmission via the EU Funding & Tenders Portal using EU Login F&T Portal tender page 1.

Key administrative facts and milestones

What the framework covers (scope of services)

The framework contract covers supply of support staff and associated back-office activities to enable: multilingual remote participation (MRP); Remote Simultaneous Interpretation (RSI); Distant Interpretation; IT/helpdesk support for remote participants and interpreters; meeting coordination and moderation; meeting planning and resource coordination; technical set-up, troubleshooting and third-line technical support for EPVC integrations; research and development tasks for improving hybrid/remote meeting workflows; production of short reports, KPI reports and timesheets and other contract documentation. Detailed technical specifications, checklists, templates and administrative rules are provided as annexes in the procurement documents.

Documents available (selected and relevant annexes)

Eligibility and who should apply

The procedure is open to natural and legal persons established in EU Member States and in third countries that have public procurement access agreements with the EU, subject to the exclusion rules in the Financial Regulation and specific restrictive measures rules (declarations and Annex 9 regarding Russia/related sanctions). Tenders can be submitted by single entities or groups of economic operators (consortia). Subcontracting is permitted but subcontractors must be declared and may be assessed against exclusion/selection criteria. The tender requires a Participant Identification Code (PIC) and electronic submission via EU Login/eSubmission.

Eligible applicant types

Eligible applicants include commercial service providers of conference support and audiovisual/AVMITC services: SMEs, large enterprises, specialised audiovisual companies, interpretation and language-service providers, professional services firms, staffing agencies, consortia, NGOs or social enterprises with service capacity. Universities or research organisations may act as partners/subcontractors where appropriate. Public bodies can apply only where national rules allow. Individuals cannot apply alone but may be included as staff proposed by a tenderer.

Funding type and financial model

Consortium requirement

A single tenderer may apply. Groups of economic operators (consortia) are permitted and must supply an information sheet or power of attorney declaring joint and several liability, the lead partner and responsibilities. If relying on third parties for capacity, formal commitments must be provided. Joint tenders must include Annex 6.1 and may use the optional Annex 6.2 template power of attorney.

Beneficiary geographic scope

Eligible applicants must be established in EU Member States or in third countries with public procurement access agreements with the EU. Services will be performed mainly in EU (Brussels, Strasbourg, Luxembourg) but may be required worldwide; travel rules and per-diem ceilings apply.

Target sectors

Mentioned countries

Project stage and expected maturity

Funding amount

Estimated total procedure value €19,500,000 for the framework. Individual specific orders or contracts will be priced using the Price list (Annex 14). The framework sets a maximum overall ceiling; actual spend depends on orders placed.

Application type and submission method

Open call for tenders. Electronic submission only via eSubmission on the EU Funding & Tenders Portal. EU Login account required. Tender documents and templates published in English; tenders may be submitted in any official EU language. Q&A and an online info-session are scheduled during the submission period; questions must be submitted via the portal’s Questions & Answers tool before the stated cut-off.

Nature of support to beneficiaries

Beneficiaries (contractor) receive monetary payments for services delivered under the framework via specific contracts/orders. Contracting authority will reimburse travel, accommodation and subsistence in accordance with Annex 01.3 ceilings where travel is required. The framework also provides non-monetary operational integration (access to EP systems, templates, training provided by RCSU).

Application stages and evaluation process

Success rates

Not published. Typical public procurement success rates vary widely and depend on number of bidders. No success probability is provided in the procurement documents.

Co-funding requirement

Templates and application forms

Selection and technical requirements for staff and profiles

Practical submission reminders

All tenders must be submitted electronically via eSubmission. Create and confirm EU Login and PIC registration well before the deadline. Use supported browsers and file formats; maximum single attachment 50MB and up to 200 attachments per submission. If you intend to attend the info-session or the virtual tender opening, register on the indicated e-survey links (dates provided in the portal announcements). Questions must be posted via the portal Q&A before the deadline for questions indicated.

Apply through the official F&T Portal and follow the eSubmission quick guide and system requirements. If you plan to invoice electronically use PEPPOL or the Funding & Tenders portal invoicing route; Annex 10 provides guidance for PEPPOL or F&T Portal invoicing. See Annex 11 electronic invoicing form template.

Footnotes

1. 1F&T Portal eSubmission and procurement pages provide the official documents and electronic submission system. Access the call for tenders page at the Funding & Tenders Portal to download all annexes and tools and to submit questions: ec.europa.eu

Opportunity summary

This is a European Parliament services procurement for a framework contract to provide support staff for multilingual remote participation and remote or distant simultaneous interpretation in hybrid and online conferences held on the EP corporate multilingual video conferencing system. The service scope also includes back office support for hybrid and remote conferences. No grant funding rate applies because this is a tender for services, not a funding call.

Who can apply

The call is an open procedure and is submitted electronically, so any economic operator that can meet the selection and exclusion criteria in the procurement documents may bid. The published document set shows that consortia are possible, subcontracting must be disclosed, and the tender is not marked as especially suitable for SMEs. Applicants should be prepared to provide a valid PIC, use EU Login, and follow the formal eSubmission requirements.

Key financial and contractual terms

The estimated total contract value is €19,500,000. The framework contract has a maximum duration of 60 months, with an initial term of 12 months and the possibility of four renewals. The award will be made on the best price quality ratio, and the framework agreement is without reopening of competition.

Main contract facts

Procedure and evaluation

This is an open procedure with electronic submission only. The award criteria are split equally between quality and price, with 50 percent weight each. The tender validity period shown in the procurement data is 9 months. The framework agreement will be implemented without reopening of competition, so the successful contractor is expected to be called off under the terms of the framework rather than through a new competition for each order.

Deadlines and milestones

Key dates and values

What bidders should expect

The document pack indicates a structured operational contract with detailed annexes covering technical specifications, administrative specifications, a price list, request and offer templates, timesheets, a financial data sheet, a financial identification form, declarations on exclusion and selection criteria, subcontractors, confidentiality, data protection, restrictive measures, the European Parliament environmental policy, and checklists for hybrid conference professionals and specialists. This suggests that bidders should be ready to describe staffing capacity, operational methodology, pricing, reporting, and compliance controls in detail.

Useful bidder checklist

Official opportunity page and documents are available on the EU Funding and Tenders Portal1.

Footnotes

1. 1Primary tender notice and document set: EU Funding and Tenders Portal tender details.