Move, storage and related services

Europol has published an open tender (procedure reference EUROPOL/2026/OP/0004) for a single-supplier framework contract to provide move, storage and related logistics services for its headquarters and satellite buildings in The Hague. The contract covers routine and project-based internal and external moves, conference and restaurant layout changes, asset management support, secure external storage, provision of moving materials for purchase or rent, and transport services. The estimated framework ceiling is €2,510,000, the maximum duration is 48 months (initial 24 months with two 12-month renewals) and the tender deadline is 28 October 2026 at 16:00 Europe/Amsterdam. Submission is electronic via the EU Funding & Tenders Portal and award will be based on the best price-quality ratio with mandatory security and capacity requirements for personnel and suppliers.

What it funds

Scope at a glance

Framework procurement for move, storage and related logistic services to support Europol Headquarters and its satellite building(s) in The Hague: regular internal and external moves, conference and restaurant lay-out changes, asset management support, mail rounds, project-specific moves, secure external storage in the Hague area, provision of moving materials (purchase/rent) and transport services.

Estimated total value:€2,510,000 (estimated framework ceiling) ¹.

1. 1Regular logistic services: internal/external moves, conference and restaurant set-ups, asset-management support, mail rounds
2. 2Specific logistic services: project moves
3. 3External secure storage (within ~30 km of Europol HQ)
4. 4Provision of moving materials for purchase or rent
5. 5Transport services (on-demand half-day/full-day)

Procurement type:open procedure to award a single framework agreement (best price-quality ratio). Awarding authority: European Union Agency for Law Enforcement Cooperation (Europol). Electronic submission via the EU Funding & Tenders Portal eSubmission is required.

Footnotes

1. 1Full procurement documents and practical details (tender specifications, draft framework contract, annexes and submission link) are published on the EU Funding & Tenders Portal F&T Portal.

Europol has published an open procedure to establish a single-supplier framework contract for move, storage and related services covering Europol Headquarters and its satellite building(s) in The Hague. The framework covers recurring regular logistic services, project-specific move services, external secure storage, provision of moving materials for purchase and/or rental, and transport services. The estimated overall contract ceiling for the full duration is €2 510 000 (exclusive of VAT). Submission is electronic via the EU Funding & Tenders Portal (eSubmission). ¹

Key procurement facts

1. 1Procurement reference: EUROPOL/2026/OP/0004 (TED ref 655776-2026)
2. 2Procedure type: Open procedure (framework agreement, without reopening of competition)
3. 3Award method: Best price-quality ratio (price 40% / quality 60%)
4. 4Contract nature: Services (relocation, storage, transport, logistics)
5. 5Framework contract duration: maximum 48 months (initial 24 months with up to two 12-month renewals)
6. 6Estimated overall contract ceiling: €2 510 000 (excl. VAT)
7. 7Place of performance: Europol Headquarters and satellite building(s) in The Hague area; external storage within a 30 km radius of Europol Headquarters
8. 8Submission method: Electronic only via eSubmission (EU Login required)
9. 9Tender deadline: 28 October 2026, 16:00 Europe/Amsterdam (Central European Time / Western European Summer Time)
10. 10Public opening of tenders: 30 October 2026 10:00 Europe/Amsterdam (virtual)
11. 11Documents published: Invitation to Tender, Administrative and Technical Tender Specifications (Parts 1 and 2), Draft Framework Contract, Annexes 2 to 7, Financial and Technical Tender templates, Appendices (holidays, weekly planning template)
12. 12Contract form: Single framework contract with Specific Contracts and Purchase Orders used for implementation; Europol may use Request for Offer when items/services are not fully defined in Annex II
13. 13Award criteria detail (quality sub-criteria): 1) Regular and specific logistic services (40 points), 2) Contract management methodology (30), 3) External storage proposal (10), 4) Moving materials (10), 5) Transport services (10). Minimum pass thresholds apply (no less than 50% per single quality criterion; total quality score minimum 60/100).

Eligible applicants and consortium rules

Eligible applicant types:legal persons and natural persons that are economic operators registered in the Participant Register (i.e., with a PIC), including private companies, SMEs, large enterprises, logistics providers, storage operators, transport firms, and specialist ICT movers. Research institutions or public bodies may participate if they meet the procurement requirements and are established in eligible jurisdictions.

Consortium requirement:Single contractor is required for the single framework contract. Joint tenders (consortia or groups of economic operators) are permitted; where a group submits a joint tender all members are jointly and severally liable and must appoint a group leader with power of attorney (Annex 3). Subcontracting is allowed but identified subcontractors must be declared (Annex 4) and commitment letters provided (Annex 5.1).

Funding and contract mechanism

Funding type:This is a public procurement (tender), i.e., a paid service contract procured by Europol under the EU budget and Financial Regulation. This is not a grant, loan, or equity instrument; successful bidder(s) will receive payments for services supplied under the framework and Specific Contracts or Purchase Orders.

Geographic and eligibility scope

Beneficiary scope (geographic eligibility):The contracting authority is an EU agency. The contracting authority allows participation by economic operators established in the scope of the Treaties and international organisations; participation by entities from third countries is allowed only if those countries have specific procurement access agreements. The services will be performed in the Netherlands (The Hague area) and external storage must be within a 30 km radius of Europol Headquarters.

Mentioned countries and region:Netherlands (The Hague), European Union (EU)

Target sectors and activities requested

Target sector:facility and logistics services (relocation and storage), transport services, asset management support, conference and restaurant lay-out change, provision (sales and rental) of moving materials and equipment, and specialist ICT moving services. This procurement is aimed at suppliers with capabilities in secure relocation for an EU law enforcement agency context (including security clearance and confidentiality requirements).

Project maturity and expected stage

Project stage:operational services / implementation. Europol seeks suppliers capable of delivering immediately operational logistics and ongoing facility-support services (moves, on-site supervision, handymen, ICT specialised movers, storage, transport). A short inception phase is required to ensure service continuity and knowledge transfer at contract start-up.

Estimated funding and financials

Application and tendering process

Application type:Open call. Electronic submission only through the EU Funding & Tenders Portal eSubmission. EU Login and registration in the Participant Register (PIC) are mandatory. Tenderers must upload the Technical Tender and the Financial Tender using Annex 7 (Technical Tender Form) and Annex 6 (Financial Tender Form) and include administrative forms (Declaration on Honour, Annex 2) and, where applicable, subcontractor declarations (Annex 4, Annex 5.1/5.2).

Important dates and milestones:Tender deadline: 28 October 2026 at 16:00 Europe/Amsterdam. Public opening: 30 October 2026 10:00 Europe/Amsterdam. TED / F&T publication date: 23 September 2026. Contract expected to start circa 1 March 2027 (estimated).

Nature of support, payments and co-funding

Nature of support:Payments under a service contract. Beneficiaries (the winning contractor) will receive monetary payments for services performed; this is a procurement contract funded from the EU budget/Europol budget lines.

Co-funding requirement:No co-funding from the contracting authority is required. This is a fee-for-service contract; the contractor invoices Europol for services delivered in accordance with the Financial Tender and the Specific Contract / Purchase Orders. No applicant co-funding is specified.

Application stages and evaluation flow

1. 1Stage 1: Administrative compliance and access checks (EU Login / PIC / language / signatures).
2. 2Stage 2: Exclusion and selection checks (Declaration on Honour, economic and financial capacity and technical-professional minimum criteria).
3. 3Stage 3: Minimum technical compliance check (checklist in Annex 7 and mandatory minima in Technical Specifications Part 2).
4. 4Stage 4: Technical evaluation (quality scoring across five criteria, with page limits and mandatory pass thresholds).
5. 5Stage 5: Financial evaluation of Total Scenario Price (Financial Tender Form / Annex 6).
6. 6Stage 6: Combined ranking by best price-quality ratio. Contract award to the highest scored compliant tenderer.
7. 7Stage 7: Contract signature, start-up (inception) phase and mobilisation (no costs chargeable to Europol during inception).

Success rates and competitiveness

Success rates:Not published by Europol. No numerical success-rate information is provided in the procurement documents. The award is competitive and follows standard open-procedure rules; success requires meeting mandatory exclusion/selection criteria, minimum technical requirements and achieving a competitive price-quality score.

Templates, forms and what to submit

Europol provides all required templates and annexes in the procurement documents. Tenderers must complete and upload the following key forms in eSubmission:

1. 1Annex 2 Declaration on Honour (exclusion and selection criteria) - mandatory for specified involved entities.
2. 2Annex 6 Financial Tender Form (Excel) - complete all grey input cells; the Total Scenario Price will be used for price evaluation.
3. 3Annex 7 Technical Tender Form (checklist and description) - part 1 (minimum requirements checklist) and part 2 (technical proposal addressing five award criteria) with page limits.
4. 4Annex I Part 1 and Part 2 - Tender Specifications (administrative and technical) – read thoroughly; the technical document contains minimum personnel, security, KPI and operational requirements.
5. 5Annex II Draft Framework Contract (review carefully) – the tender implies acceptance of Draft Contract terms; clarifications must be raised during the Q&A period.
6. 6Annex 3 Agreement/Power of Attorney (if joint tender) - signed by all group members; appoint group leader.
7. 7Annex 4 List of identified subcontractors (if applicable) and Annex 5.1 commitment letter by identified subcontractors; Annex 5.2 is for entities whose capacity is relied upon (not subcontractors).
8. 8Annex 5.3 and 5.4 – economic/financial and technical capacity checklists – complete per instructions.
9. 9Appendix II Weekly planning and change request template – used at contract implementation for rostering.

Security, data protection and special requirements

All contractor personnel performing services on Europol premises must satisfy Europol security requirements. Minimum requirements noted in the tender include certificates of good conduct (VOG) or equivalent for contractors’ personnel and, for many roles, security clearance at least at the level CONFIDENTIEL UE / EU CONFIDENTIAL or an accepted national equivalent. Contractor personnel must sign confidentiality declarations. The tender documents specify procedures, timing and Europol verification rights. Data protection obligations follow Regulation (EU) 2018/1725; where personal data are processed the contractor must comply with the data protection clauses in the Draft Contract (Article II-17).

Practical evaluation, minimum capacities and key technical asks

Minimum selection and technical thresholds include consolidated average turnover over the last two years above €1 000 000, professional risk indemnity insurance of at least €1 000 000 per event per year, proof of at least two similar moves (each including internal moves, moves between premises, moving at least 500 workplaces and ICT equipment) performed within the last three years, EV certification (Erkende Verhuizers) or equivalent, and capacity to supply simultaneously 1 FTE on-site logistic supervisor, 3 FTE handymen, at least 10 all-round movers and 3 ICT specialised movers. The technical tender is page-limited and scored on five criteria. Full details are in Annex I Part 2 and Annex 7.

Procurement documents and where to access

All documents (Invitation, Administrative and Technical Tender Specifications Parts 1 and 2, Draft Framework Contract, Annexes, Financial Tender Form, Technical Tender Form, Appendices) are published on the EU Funding & Tenders Portal tender-details page for reference and download. Tenderers must be registered in the Participant Register and use eSubmission to upload tenders. ¹

1. 1Invitation to Tender (PDF)
2. 2Annex I - Tender Specifications Part 1: Administrative specifications (PDF)
3. 3Annex I - Tender Specifications Part 2: Technical specifications (PDF)
4. 4Annex II - Draft Framework Contract (PDF)
5. 5Annex 2 Declaration on honour (DOCX)
6. 6Annex 3 Agreement/Power of attorney (DOCX)
7. 7Annex 4 List of identified subcontractors (DOCX)
8. 8Annex 5.1/5.2 Commitment letters (DOCX)
9. 9Annex 6 Financial Tender Form (XLSX)
10. 10Annex 7 Technical Tender Form (DOC)
11. 11Appendix I Europol Holidays (PDF)
12. 12Appendix II Weekly planning and change request template (XLSX)

Practical recommendations for bidders

1. 1Register early in the Participant Register to obtain a PIC and ensure EU Login credentials are active well before the submission deadline.
2. 2Download all published procurement documents and complete the Tender Forms exactly as provided (do not modify formulas in Annex 6, do not exceed the page limits in Annex 7).
3. 3Check the minimum selection criteria and assemble documentary evidence (balance sheets, insurance certificates, EV or equivalent certification, references for two qualifying large moves) so they can be submitted or made available quickly if requested.
4. 4Plan for security requirements: review the security clearance and certificate-of-good-conduct obligations and the timing for obtaining them prior to deploying personnel on-site.
5. 5Prepare the technical proposal to address the five award criteria with evidence and operational methodology, including continuity and staffing plans, response times and the required personnel profiles.
6. 6Complete Annex 4 and Annex 5 if any subcontractors or capacity-reliance entities are involved and obtain commitment letters in the exact models provided.
7. 7Use the Request for Offer mechanism if a price for new types of goods or services is requested by Europol during implementation, remembering that repetition of such services may be possible up to 50% of the initial framework ceiling under negotiated procedure rules.
8. 8Raise any contract or draft contract issues during the question period (by 20 October 2026) because contractual negotiations will not be possible after tender submission.

What is this opportunity about and how to explain it?

This is an EU agency procurement for comprehensive relocation, storage and associated logistics services for Europol in The Hague area. Europol needs a single framework supplier able to provide daily on-site logistics and handyman support, execute internal and external moves (including large project moves), manage assets in Europol’s FMIS, provide secure external storage with online inventory, supply moving materials for purchase or rental, and offer transport services. The award will be made to the economically most advantageous tender judged on price and a detailed quality proposal that addresses required methodologies, organisation, KPIs and technical capabilities. Tenderers must comply with security and confidentiality rules appropriate for an EU law enforcement environment and meet minimum economic, financial and technical capacity thresholds. Interested suppliers should register on the Participant Register, download all procurement documents from the Funding & Tenders Portal, prepare the required administrative, technical and financial submissions using the provided templates and submit electronically by the published deadline.

Footnotes

1. 1Access the tender page and procurement documents via the Funding and Tenders Portal: ec.europa.eu

This opportunity is an EU procurement tender issued by Europol for move, storage and related services for its headquarters and satellite buildings. It is a services contract, not a grant, and the award will take the form of a single framework contract for future specific orders.

Key Facts

What is being procured

Europol is seeking a contractor able to deliver routine and project based logistics support, secure external storage in the The Hague area, moving materials for purchase or rent, and transport services. The scope covers internal and external move services, conference and restaurant layout changes, asset management support, and mail rounds to satellite buildings.

• Regular logistic services, including internal and external moves, conference environment and restaurant layout changes, asset management support, and mail rounds to satellite buildings
• Specific logistic services for move projects
• Secure external storage capacity in the The Hague area
• Moving materials for purchase or rent
• Transport services

Who can apply

Any interested economic operator may submit a tender as a sole bidder or as part of a joint tender. Subcontracting is allowed, and a tenderer may also rely on the capacities of other entities to meet the selection criteria, provided the procurement rules are respected. The procedure is not limited to SMEs, and the published data marks it as not SME suitable.

Eligibility and participation conditions

• Tenderers must be established in a country that is eligible under the EU procurement access rules applicable to this procedure
• Economic operators from third countries may participate only where a special agreement with the European Union in public procurement applies
• The WTO Government Procurement Agreement does not apply to this tender
• Each participating organisation must have a Participant Identification Code and use EU Login for electronic submission
• Tenderers, group members, identified subcontractors, and relied upon entities must not be subject to EU restrictive measures
• The same economic operator cannot participate both as a sole tenderer and as a member of another group in the same procedure
• Cross subcontracting between competing tenders is forbidden

Selection and technical requirements

The tender requires both administrative compliance and a strong technical and operational offer. The declaration on honour covers exclusion grounds, selection criteria, restrictive measures, debt to the Union, independence of the tender, and conflicts of interest. The financial and technical tender forms also contain minimum conditions that must be met exactly, otherwise the tender can be disqualified.

Minimum capacity and evidence

• Evidence of two relevant contracts meeting the minimum level of technical capacity
• A valid EV certificate or equivalent for the entity or entities providing the move services
• Capacity to provide simultaneously 1 on site logistic supervisor and 3 handymen
• Capacity to provide simultaneously at least 10 all round movers
• Capacity to provide simultaneously 3 ICT specialised movers
• Annual turnover statements for the last two financial years
• Proof of professional risk indemnity insurance

Award criteria and proposal structure

Award will be made on the best price quality ratio, weighted 60 percent quality and 40 percent price. Europol has set strict page limits for the qualitative proposal, and additional pages or annexes beyond the limit will not be considered. Contractual negotiations after submission are not possible, so ambiguities should be resolved before the deadline through the questions and answers channel.

Commercial and contractual details applicants should note

• The financial tender form requires fixed prices, not ranges
• No additional discount line is allowed, so any discount must be built into the offered price
• Scenario volumes in the financial model are for evaluation only and do not create a purchase commitment
• External storage pricing is requested as fixed prices
• Moving materials may be offered for purchase and or rental, with optional items possible
• Transport service prices must be all inclusive, including operating costs for the proposed vehicle
• The framework contract ceiling cannot be exceeded
• Europol may, within three years after signature, use a negotiated procedure for additional similar services up to 50 percent of the initial framework ceiling if needs increase

Operational, security and compliance matters

The contractor must comply with Europol security requirements, and any cost of background checks or related security clearance is borne by the contractor. The contract also includes obligations on fraud prevention, environmental considerations, equality and diversity, data protection, and compliance with environmental, social and labour law. The procurement documents require the successful tenderer to be ready for electronic exchanges during contract performance if Europol decides to use such a system.

Submission and document package

Tenders must be submitted electronically through the portal. The published document set includes the invitation letter, administrative specifications, technical specifications, draft framework contract, declaration on honour, editable annexes, financial tender form, technical tender form, Europol holidays, and the weekly planning and change request template. Only the version published in English is stated to be authentic, though tenders may be submitted in any official EU language.