EU in Kosovo Communication Services

The EU in Kosovo Communication Services tender is designed to increase public awareness of the European Union's role and policies in Kosovo. This project includes information and communication activities aimed at promoting EU engagement and sustaining public support for the European integration process. The contract has an estimated value of €2.82 million and is categorized under procurement contracts for services. Interested parties must submit their proposals electronically by June 26, 2025.

Eligible applicants for this tender include service providers specializing in public relations, media campaigns, and cultural diplomacy, although small and medium enterprises are not explicitly prioritized. While it does not require consortium applications, individual applicants can apply with a Personal Identification Code (PIC) being mandatory for participation. The geographic scope is focused on Kosovo, with services to be delivered primarily in areas such as Pristina and Mitrovica North.

The project is classified under the communication and public relations sector, specifically targeting public relations services and related fields as indicated by the relevant CPV codes. Project activities will include the daily operations of the Europe Houses, thematic communication campaigns, outreach initiatives, media monitoring, and other promotional measures to enhance EU visibility.

The funding structure is purely for services rendered, without a requirement for co-funding. The process is classified as a restricted procedure, involving a selection stage followed by an award stage based on the best price-quality ratio. Although specific success rates are not provided, the competitive nature of public procurements suggests moderate competition.

Overall, this tender represents a significant opportunity for organizations with expertise in the field of communication and public relations, offering a funding pathway to enhance the EU's presence and engagement in Kosovo over a maximum period of 30 months.

This is a call for tenders for EU in Kosovo Communication Services, with procedure identifier EC-ENEST/PRN/2025/EA-RP/0049. The submission method is electronic and the call is currently open for submission. The overall objective of this project is to increase public awareness in Kosovo about the EU, its policies and programmes and their impact on citizens' daily lives. The project will include various information and communication activities with the aim of maintaining public support for the European integration process, based on well-informed and realistic expectations.

The project outputs will include the day-to-day running of the Europe House in Pristina and Mitrovica North. The project will deliver thematic communication campaigns, outreach activities and networking, cultural diplomacy initiatives, online and social media activities, media monitoring and analysis, publications and other visibility materials, as well as opinion polling and assessment of communication actions.

The procedure type is restricted. The estimated total value is 2,820,000 EUR. The TED publication date is 26/05/2025. The lead contracting authority is the European Union, represented by the European Commission on behalf of and for the account of Kosovo. The main classification (CPV) code is 79342200 Promotional services. The nature of the contract is for services. The maximum contract duration is 30 months. The award method is best price-quality ratio. This is not a framework agreement.

The selection criteria include: Suitability to pursue the professional activity, Economic and financial standing, and Technical and professional ability. Consult the procurement documents for details on these criteria. The place of delivery or performance is Kosovo (31008860). The relevant programmes are PreAccession Countries / New Member States (42921266) and Instrument for Pre-accession Assistance (42921320).

Key milestones include the TED publication date of 26/05/2025 and the deadline for receipt of requests to participate on 26/06/2025 at 12:00 Europe/Skopje time.

One document is available: Additional information contract notice Draft contract annex (requests to participate), published on 26/05/2025, Version 1, with no translations available.

Submissions must be sent exclusively via electronic submission at the address provided.

Frequently Asked Questions (FAQ)

How to proceed if the system is slow or doesn’t work while uploading/downloading documents? Use the latest versions of Google Chrome or Mozilla Firefox. If the issue persists, clear the cache and cookies on the Internet browser. Published on 13/02/2025 20:52.

Which Internet browsers does eSubmission support? Use the latest versions of Google Chrome or Mozilla Firefox. For the most up-to-date technical recommendations, click on the link System Requirements. Published on 13/02/2025 20:52.

Is it possible to view the details of the submission after the deadline? No, the content of the submission is not accessible after submitting the tender as the system encrypts all attachments upon upload. Thus, the system will not allow decryption after the upload. Published on 13/02/2025 20:50.

Where can I find my submissions in Manage My Area, in the Funding & Tenders portal? Depending on the type or step of procedure, you can find the submissions in one of these sections: In ‘My Submission(s)’: tenders in response to open calls for tenders, requests to participate. Published on 17/10/2024 20:40.

Which size should attachments have? For attaching files to your tender submission, eSubmission accepts files that are less than 50 MB in size. Any larger sizes will not be accepted by the system. Published on 17/10/2024 20:36.

How should I name attachments in eSubmission? In eSubmission, you must name the attachments for your tender draft following the System Requirements. Attachment names must adhere to the following conditions. Published on 03/10/2024 16:39.

Can I submit a video in eSubmission? Which formats are supported? Check the System Requirements of eSubmission. Published on 03/10/2024 16:37.

I received an invitation from the F&T Portal but cannot view the procurement documents. Invited candidates can only see the procurement documents after having selected an organisation. Go to F&T Portal, “My Invitations”. Click on “Select Organisation” from the “Action”. Published on 03/10/2024 16:37.

Do I need to validate my PIC in order to submit a tender in eSubmission? The Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). For subcontractors PIC is not mandatory. Published on 03/10/2024 16:36.

I have an issue uploading a file in eSubmission and it’s giving me an error. What do I do? When uploading a file in eSubmission, you must first make sure it follows the technical requirements of the system, which are as shown below. A) For procurement procedures: B) For requests. Published on 03/10/2024 16:36.

How many attachments can I upload per submission? The maximum number of documents the system will allow you to upload per tender is 200 files. You are able to check the eSubmission System Requirements in the documentation by clicking. Published on 03/10/2024 16:35.

Why do tenderers need a PIC? It is mandatory to register for a PIC if you intend to submit a tender or a request to participate. Only one PIC per organisation must be used. Therefore, if your organisation already. Published on 23/04/2024 17:14.

How do I register my organisation and get a Participant Identification Code (PIC)? First, check if the organisation is already registered using the Search PIC tool under 'How to Participate' > Participant Register. If your organisation is a bigger. Published on 23/04/2024 16:07.

What is the validity period of a PIC? A PIC is unique and its validity is not limited in time. Published on 22/04/2024 22:55.

How many languages does the system support? The system is multilingual and supports all 24 official EU languages. Published on 01/04/2024 19:56.

Which is the character set encoding in the system? The character set encoding is UTF-8. Published on 22/02/2024 23:58.

Does the system use encryption to ensure the integrity and the confidentiality of the information? Yes, the system encrypts all uploaded documents, using an asymmetric key as an encryption mechanism. Published on 22/02/2024 23:57.

Which file types does the system support? The supported file types depend on the type of submission you want to make. The allowed file types are specified within the system requirements linked to the procedure in question. M. Published on 21/02/2024 23:55.

Can I view and edit my draft submission? Until the deadline for the submission has been reached, submissions in the draft status can be edited, viewed and deleted. Published on 24/03/2023 21:32.

In the submission report, under the name of our entity, "Legal form: UNKNOWN" is displayed while in the system, our legal form was correctly displayed. Is this a problem for the submission? No, it is just a display issue. This is not blocking for you: you can submit. Published on 03/08/2021 22:07.

I sent my submission on time and a few days later, I received an automatic email informing me that the deadline for the reception of submissions had been reached. Does this mean that my submission was not correctly sent? No, this is an auto-generated notification sent when the time limit of receipt defined for the call for tenders has been reached. Until then, you had the possibility of withdrawing. Published on 03/08/2021 22:05.

In summary, this tender opportunity focuses on enhancing public awareness in Kosovo regarding the EU, its policies, and the impact of these on the daily lives of citizens. The project aims to achieve this through various communication and information activities, including running the Europe House in Pristina and Mitrovica North, delivering thematic campaigns, conducting outreach, fostering networking, implementing cultural diplomacy, managing online and social media, performing media monitoring and analysis, creating publications, and assessing communication actions. The tender is a restricted procedure with an estimated value of 2,820,000 EUR and a maximum contract duration of 30 months. The deadline for submitting requests to participate is June 26, 2025. The European Commission, representing the EU, is the lead contracting authority. The tender emphasizes electronic submissions and requires adherence to specific technical requirements for file sizes and formats. A PIC is mandatory for participation.

Eligible Applicant Types: The eligible applicant types are not explicitly stated in the provided text. However, based on the nature of the call for tenders, it can be inferred that eligible applicants could include organizations with expertise in communication, public awareness campaigns, event management, media relations, and related fields. This could encompass communication agencies, public relations firms, media companies, consulting firms, non-profit organizations, and potentially other entities with relevant experience and capabilities. The selection criteria mention "Suitability to pursue the professional activity," which suggests that the applicants should be established entities with a proven track record in the relevant domain.

Funding Type: The funding type is procurement, specifically a service contract. The call is for tenders, and the nature of the contract is explicitly stated as "services." The award method is "best price-quality ratio," indicating that the selection will be based on a combination of cost and the quality of the proposed services.

Consortium Requirement: The text does not explicitly state whether a consortium is required or if a single applicant is sufficient. However, the FAQ section mentions that a Personal Identification Code (PIC) is mandatory to participate in a call for tenders as a sole candidate/tenderer or as a member of a group (consortium). This implies that both single applicants and consortia are eligible to apply.

Beneficiary Scope (Geographic Eligibility): The geographic eligibility is primarily focused on Kosovo, as the project's objective is to increase public awareness in Kosovo about the EU. The lead contracting authority is the European Union, represented by the European Commission on behalf of and for the account of Kosovo. The place of delivery or performance is also specified as Kosovo. While the call is issued by the EU, the services are to be delivered within Kosovo. Therefore, while there is no explicit geographic restriction on the origin of the applying organization, the organization must be able to deliver the services in Kosovo. The programme is linked to Pre-Accession Countries / New Member States and the Instrument for Pre-accession Assistance, which further suggests that entities from countries eligible for pre-accession assistance might be favored, but this is not explicitly stated.

Target Sector: The target sector is communication and public awareness, specifically related to the European Union, its policies, and programmes in Kosovo. The call targets promotional services as indicated by the CPV code 79342200. The project involves various information and communication activities, including thematic communication campaigns, outreach activities, networking, cultural diplomacy initiatives, online and social media activities, media monitoring and analysis, publications, and opinion polling.

Mentioned Countries: Kosovo is explicitly mentioned as the primary country of focus for this tender.

Project Stage: The project stage is implementation and execution. The call is for the provision of communication services, including running the Europe House in Pristina and Mitrovica North, delivering communication campaigns, and conducting various outreach and media activities. This indicates that the project is beyond the research or development phase and is focused on the operational delivery of communication services.

Funding Amount: The estimated total value of the procurement is 2,820,000 EUR.

Application Type: The application type is an open call for tenders, with electronic submission. The procedure type is specified as a "Restricted procedure".

Nature of Support: The beneficiaries will receive money in exchange for services. This is a procurement contract where the selected tenderer will be paid for delivering the communication services as outlined in the tender specifications.

Application Stages: The procedure type is "Restricted procedure," which typically involves two stages: a selection stage where candidates are assessed based on their suitability, economic and financial standing, and technical and professional ability, and an award stage where the selected candidates are invited to submit a full tender, which is then evaluated based on the best price-quality ratio. Therefore, there are two stages.

Success Rates: The success rates are not mentioned in the provided text.

Co-funding Requirement: The text does not explicitly mention a co-funding requirement.

Summary: This is a call for tenders issued by the European Union, represented by the European Commission, for communication services in Kosovo. The overall objective is to increase public awareness in Kosovo about the EU, its policies, and programmes. The project includes running the Europe House in Pristina and Mitrovica North, delivering thematic communication campaigns, conducting outreach activities, managing online and social media, and performing media monitoring and analysis. The estimated total value of the contract is 2,820,000 EUR, and the maximum contract duration is 30 months. The procedure is a restricted procedure, meaning it involves a selection stage followed by an award stage. Submissions must be sent electronically, and the deadline for receipt of requests to participate is 26/06/2025. The tender is open to organizations with expertise in communication, public relations, and related fields, and a Personal Identification Code (PIC) is mandatory for participation, whether as a single applicant or as part of a consortium. The award will be based on the best price-quality ratio.