Provision of cleaning services for EU House in Bratislava

The European Commission (DG COMM), on behalf of participating EU entities, has published an open tender (ref. EC-COMM/BTS/2026/OP/0001) for provision of comprehensive cleaning, waste management and related services at the EU House including the Europa Experience Centre in Bratislava. The procurement will establish a single framework contract for up to 48 months with an indicative ceiling of €400,000 (excl. VAT) and award by best price-quality ratio (quality 70%, price 30%). Key dates: call published 05 May 2026, tender submission deadline 23 June 2026 at 16:00 Europe/Bratislava, questions cut-off 15 June 2026 at 23:59; submissions are electronic only via the EU Funding & Tenders Portal eSubmission. Tenderers must register with a PIC, use provided templates (technical and financial), comply with exclusion and selection rules, and meet environmental, staffing and reporting requirements set out in the tender dossier.

What it funds

Procurement of cleaning, waste collection/removal, supplies and related contract management for the EU House (Representation of the European Commission and Europa Experience centre), Hurbanovo námestie 6, Bratislava.

Estimated value:Estimated total value €400,000. Maximum contract duration 48 months. Award by best price-quality ratio ¹.

Who can apply

Open procedure. Any natural or legal person established in the scope of the EU Treaties or in countries covered by relevant international agreements may tender. Subcontracting and joint tenders allowed; joint tenderers are jointly and severally liable.

Eligibility and practical steps

1. 1Register in the Participant Register and obtain a PIC (Participant Identification Code)
2. 2Hold an EU Login account (eSubmission) and, from June 30 2026, have 2‑factor authentication active
3. 3Submit tenders electronically via eSubmission before the deadline

Deadlines and key dates

How to apply

Electronic submission only via the EU Funding & Tenders Portal eSubmission. Tenders must include required administrative, financial and technical documents (declaration on exclusion and selection, financial offer form, technical offer). See tender dossier for full specification and templates FWC and tender dossier ¹

Award and contract format

Award method:best price-quality ratio. Resulting instrument: single non-reopenable framework contract with specific contracts/orders to call off services. Public contracting authority: European Commission, DG COMM – Representation in Slovakia (lead); participating entities include EP Liaison Office.

Minimum checks and documents

1. 1Declaration on honour re exclusion and selection criteria
2. 2Evidence of legal and regulatory capacity (registration, authorisations)
3. 3Technical offer demonstrating experience and workforce profiles
4. 4Completed Financial Offer Form (Annex 6a) and pricing schedule

Contract specifics (high level)

Services performed at EU House including Europa Experience centre; standard daily and periodic tasks plus additional and non-standard services on call (deep cleaning, insect control, flag cleaning, plant care). Monthly all-in rates and unit prices to be provided; evaluation uses a one‑year reference price model.

Submission method:Electronic submission via eSubmission (EU Login account and PIC required). Public Q&A and documents published on the F&T Portal EU Funding & Tenders Portal.

Footnotes

1. 1Full procurement documents, tender specifications, invitation to tender, Annexes (financial and technical templates) and contract drafts are published on the F&T Portal at the procedure reference EC-COMM/BTS/2026/OP/0001 Tender details.

Key facts and administrative data

Summary

The European Commission (DG COMM - Communication), acting as lead contracting authority on behalf of participating EU entities (including the European Parliament Liaison Office EPLO), has published an open call for tenders for the provision of professional cleaning services at the EU House in Bratislava (including the Europa Experience Centre). Reference: EC-COMM/BTS/2026/OP/0001. The procurement is an open procedure to establish a single framework contract (one contractor) for up to 48 months, awarded on the basis of the best price-quality ratio. Estimated total value (ceiling) of the framework contract: €400,000. Publication date 05/05/2026. Submission is electronic only via the EU Funding & Tenders Portal eSubmission system F&T Portal ¹.

Important dates:Contract notice published: 05/05/2026. Deadline for receipt of tenders: 23/06/2026 16:00 Europe/Bratislava. Public opening (virtual): 24/06/2026 10:00 Europe/Bratislava. Cut-off for contracting authority replies to questions: 15/06/2026 23:59 Europe/Bratislava.

1. 1Procedure type: Open procedure (electronic submission via eSubmission only).
2. 2Tender reference / TED reference: EC-COMM/BTS/2026/OP/0001; TED ref 86/2026 307973-2026.
3. 3Award method: Best price-quality ratio (price weighting 30%, quality 70% with technical scoring sub-criteria).
4. 4Maximum contract duration: 48 months (single framework contract with specific contracts drawn down).
5. 5Estimated total (framework ceiling): €400,000 (indicative ceiling for the framework).

Eligibility, structure and application

Eligible applicant types

Eligible applicants:any economic operator meeting the conditions of access to procurement under the EU Treaties, including: private companies (startups, SMEs, large enterprises), non-profit entities, research organisations if offering the services, public bodies where national rules permit, joint ventures and consortia (joint tenders allowed), subcontractors and entities on whose capacities tenderers rely. Participation is open to natural and legal persons established in EU Member States and, where applicable under international agreements (e.g. GPA, Agreement on Government Procurement), to entities established in third countries covered by those agreements.

Funding type and modality

Primary funding mechanism:public procurement for services. The contracting instrument is a framework service contract (procurement), implemented by specific contracts or order forms drawn down from the framework. The contracting authority will pay the contractor for delivered services under the contractual price schedule.

Consortium requirement

The procedure requires a single successful contractor for the single framework contract. Joint tenders (groups of economic operators) are permitted; in that case the group must appoint a group leader and all members assume joint and several liability. Subcontracting is permitted but identified subcontractors above 20% or those relied upon for selection criteria must be declared and provide commitment letters.

Beneficiary scope (geographic eligibility)

Geographic eligibility:primarily EU-based entities; participation is open to all economic operators falling within the scope of the EU Treaties. The procurement is executed by EU institutions and the place of performance is Slovakia (EU House, Hurbanovo námestie 6, Bratislava), therefore service delivery must be local to Bratislava. Where applicable, entities from GPA signatory third countries may participate under the rules of that Agreement.

Technical, sector and project specifics

Target sector

Sector:Facilities services / cleaning services for public-sector premises, including high-traffic public exhibition space (Europa Experience) and administrative offices. CPV classification: 90910000 - Cleaning services.

Project stage and expected maturity

Stage:operational service delivery and facility management. The contract is for ongoing provision of cleaning and related services (standard, additional and non-standard services), not for R&D.

Finance, award and application process

Funding amount:Estimated total value (framework ceiling) €400,000. Framework duration up to 48 months. Evaluation uses annual reference (notional) services to compute a total reference price for comparison. No separate grants; this is a procurement contract that results in monetary payments for delivered services.

Application type and submission method

Application type:open call. Method: electronic submission only via the EU Funding & Tenders Portal eSubmission system (EU Login required, 2‑factor authentication from 30 June 2026). Tenders submitted by any other channel (email, post) will be disregarded. Tenderers must register their organisation and use a PIC when preparing submissions. The portal hosts all procurement documentation and any subsequent clarifications F&T Portal ¹.

Nature of support

Nature of support:direct monetary payments to the contractor for services performed (service contract). No non-monetary grants or vouchers.

Application stages

Number of stages:2 principal stages. Stage 1: electronic submission of full tender (administrative documents, declaration on honour, technical tender and financial tender). Stage 2: evaluation and award (administrative checks, exclusion and selection verification, technical scoring and financial evaluation). The contracting authority may request clarifications and evidence from tenderers, and will request supporting evidence of declarations from the presumed successful tenderer prior to contract award.

Success rates

The contracting authority does not publish a formal success rate. This is a competitive public procurement: only the single tender ranked first after the best price-quality evaluation will be awarded the framework contract. No historic success rate is provided in the tender documents.

Co-funding requirement

Co-funding is not applicable. The contractor is paid for services provided under the contract; there is no applicant co-financing required for this procurement.

1. 1Award criteria and weighting: Price 30% (total reference price for evaluation), Quality 70% (technical scoring). Quality is split into: Quality of Service Delivery Plan (40 points), Quality of Contract Management Plan (30 points), Quality of Environmental and Sustainability Plan (30 points). Minimum technical pass thresholds apply (60% per criterion).
2. 2Evaluation method: Technical scores (0–100) converted with 70% weight + cheapest-price normalization at 30% weight produces final ranking.
3. 3Payment terms: electronic invoices via portal or designated functional mailbox; standard EU late payment interest rules apply. VAT: contracting authorities are tax-exempt; invoicing rules and statements differ by Member State and are explained in the draft contract.

Documents and templates

All procurement documents are published on the F&T Portal and form part of the tender pack. Tenderers must use the provided templates and annexes. Key templates include Annex 2 Declaration on Honour (exclusion and selection criteria), Annex 6a Financial Offer Form (mandatory Excel pricing template), Annex €6BTechnical Offer Form (technical response template), Annex 3 agreement/power of attorney (for joint tenders), Annex 4 list of identified subcontractors and Annex 5.x commitment letters for identified subcontractors or entities on whose capacities a tenderer relies.

1. 1Mandatory documents to upload with the tender: Declaration on Honour (Annex 2), Technical Tender (Annex €6B), Financial Tender using Annex 6a Excel, Evidence for selection criteria if requested, list of identified subcontractors (Annex 4) and commitment letters (Annex 5).
2. 2Signature requirements: documents that require signing should preferably use a qualified electronic signature (QES); handwritten signatures are accepted where QES is not available, but originals must be retained for five years.
3. 3Language: documentation is available and authentic in Slovak and English. Tender may be submitted in any EU official language but contracting authority indicates the authentic version where relevant.

Specific bidder responsibilities and technical requirements

Operational and management requirements are detailed in the Technical Specifications (Tender specifications – part 2). Key responsibilities include: delivering standard daily/weekly/monthly cleaning tasks as listed; providing a daily permanence resource; managing supplies and selective waste collection; performing non-standard services on order (deep cleaning, insect/rodent control, carpet cleaning, flag dry-cleaning, plant maintenance); ensuring staff language and training requirements; complying with environmental and product rules, including target levels of EU Ecolabel product use; keeping records and submitting implementation and annual reports; maintaining required insurances. The contractor must provide continuity arrangements for unplanned staff absence and for exceptional events; replacement staff timelines are specified.

Staff and selection requirements:Technical selection criteria include proven experience (minimum 3 similar contracts in last 5 years, each >= €30,000) and workforce/organisation requirements (manager and substitute with minimum experience, supervisor and substitute, and at least 5 cleaning staff with minimum 1 year experience and Slovak language competence). These documents must be included with the tender or available on short notice.

Risk, compliance and audit

The FWC and any specific contracts are publicly auditable. The contracting authority, OLAF, the Court of Auditors and the European Public Prosecutor’s Office have audit and on-the-spot-check rights. The contractor must retain records for five years after final payment and must cooperate with checks and audits. The contracting authority may apply liquidated damages, reductions in price, suspension or termination for breach (detailed in the draft framework contract).

How to apply (practical checklist)

1. 1Register organisation in the Participant Register and obtain PIC.
2. 2Subscribe to the tender on the Funding & Tenders Portal and download all documents (Invitation, Tender Specifications parts 1 and 2, Annexes, Draft FWC).
3. 3Prepare and sign the Declaration on Honour (Annex 2).
4. 4Complete the Technical Offer using Annex €6Band provide requested CVs, references and evidence for selection criteria.
5. 5Complete the Financial Offer using Annex 6a Excel (mandatory template) and ensure the total matches the eSubmission total amount field.
6. 6Attach any required evidence (legal capacity, financial records if requested later, subcontractor commitment letters), and upload all files through eSubmission before the deadline.
7. 7Consider eSubmission system requirements and test early. Withdraw or replace tender if needed before deadline following eSubmission rules.

Support:use the eSubmission Quick Guide and system helpdesk for technical issues; use the F&T Portal Questions & Answers function to ask procurement questions (contracting authority may not answer questions submitted less than six working days before the deadline).

Mentioned countries and jurisdictions

Mentioned country:Slovakia (place of performance). The contracting authority is an EU institution (European Commission) and the call is published at EU level. Participation is open to entities across EU Member States and, where applicable under international procurement agreements (e.g. GPA), to entities from third countries covered by those agreements.

Templates and application form structure

The contracting authority provides mandatory templates and forms which applicants must use without modification: Annex 6a Financial Offer Form (Excel with tables for EU House, Europa Experience and reference price calculation), Annex €6BTechnical Offer Form (structured response to quality award criteria and sub-questions), Annex 2 Declaration on Honour (exclusion and selection declaration), Annex 3 agreement/power of attorney (for joint tenders), Annex 4 list of identified subcontractors, Annex 5 commitment letter models. The eSubmission package lists required attachments and the portal enforces upload categories. Failure to use the mandatory financial or technical templates will likely lead to rejection. See documents list in the procurement notice.

This procurement is primarily aimed at organisations able to provide ongoing professional cleaning, facility and event-support cleaning services in Bratislava and to comply with EU contracting conditions, environmental requirements and electronic procurement rules. For full details applicants must consult the Tender Specifications (parts 1 and 2) and the draft framework contract annexes on the EU Funding & Tenders Portal F&T Portal ¹.

Footnotes

1. 1The official procurement documents, all annexes, Q&A and the eSubmission interface are available on the EU Funding & Tenders Portal: ec.europa.eu. Use the portal to subscribe to the call and receive updates.

Procurement Overview

The European Commission, Directorate-General for Communication (DG COMM), is conducting an open tender for the provision of cleaning services at the EU House in Bratislava, Slovakia. This is an interinstitutional procurement involving the European Commission and the European Parliament Liaison Office. The tender is published under procedure reference EC-COMM/BTS/2026/OP/0001 and is managed through the EU Funding and Tenders Portal.

Scope of Services

The contract covers comprehensive cleaning services for the EU House located at Hurbanovo námestie 6, Bratislava, which includes the Europa Experience Centre. Services encompass standard cleaning operations, waste management, supplies provision, and reporting. The contractor must maintain high standards of cleanliness and hygiene across all facilities, including high-traffic areas.

Services are categorized into Standard Services (performed during regular working hours Monday to Friday from 17:00 to 19:00, and separately from 8:00 to 17:00), Additional Standard Services (performed outside regular hours, on weekends, or public holidays in emergency situations), and Non-Standard Services (including insect and rodent control, deep cleaning, disinfection, carpet shampooing, and plant maintenance).

Contract Structure and Duration

This procurement will result in a single framework contract with a maximum duration of 48 months. The framework contract establishes a mechanism for future repetitive purchases through specific contracts. Upon signature of the framework contract, the contracting authority will immediately draw down a specific contract for Standard Cleaning Services. Additional services will be procured through supplementary specific contracts as needs arise.

Within three years following the signature of the framework contract, the contracting authority may use negotiated procedures to procure additional similar services from the contractor up to a maximum of 50 percent of the initial framework contract ceiling, subject to unforeseen abnormal increases in inflation rates or consumption exceeding the initial contract value.

Financial Information

Estimated Contract Value:€400,000 (excluding VAT) for the entire framework contract duration.

Pricing Structure:Tenderers must submit unit prices for various service categories including monthly rates for standard services, hourly rates for standard and additional services, and per-operation rates for non-standard services. Financial offers will be evaluated based on a one-year reference price calculation covering a notional selection of services as specified in the financial offer form.

Key Deadlines

Tenders received after the submission deadline will be rejected. The submission receipt generated by the eSubmission system with the official date and time stamp constitutes proof of compliance with the deadline. Tenderers are strongly advised to submit well in advance of the deadline to avoid technical issues.

Submission Requirements and Procedure

All tenders must be submitted exclusively through the electronic submission system (eSubmission) available on the EU Funding and Tenders Portal. Tenders submitted by any other means, including email or postal mail, will be disregarded. Tenderers must be registered in the Participant Register and obtain a Participant Identification Code (PIC) prior to submission.

Tenders may be submitted in any official language of the European Union. Each tenderer may submit only one tender; if multiple tenders are submitted, only the latest will be considered. Tenders may be withdrawn or replaced before the deadline, but no modifications are permitted after submission.

All costs associated with tender preparation, submission, and attendance at the opening session are borne by tenderers and will not be reimbursed.

Eligibility and Participation Rules

Who Can Apply

Participation is open on equal terms to all natural and legal persons established in EU Member States, as well as to international organisations. Participation is also open to natural and legal persons established in third countries that have special agreements with the European Union on public procurement or have ratified the World Trade Organisation Agreement on Government Procurement.

Tenderers may participate as sole economic operators or as joint tenders (groups of economic operators). Subcontracting is permitted. A natural or legal person cannot participate simultaneously as a sole tenderer and as a member of another group within the same procedure, nor can it be a member of two or more different groups.

Exclusion Criteria

Tenderers must not be in any exclusion situation as defined in Article 138(1) of the EU Financial Regulation. Grounds for exclusion include bankruptcy or insolvency, breach of tax or social security obligations, grave professional misconduct, fraud, corruption, money laundering, terrorist financing, significant deficiencies in contract performance, irregularities, creation of entities to circumvent legal obligations, and resistance to investigations or audits.

Each tenderer must submit a Declaration on Honour confirming non-exclusion. Supporting documentary evidence will be requested only from the presumed successful tenderer before the award decision, though the contracting authority reserves the right to request evidence from any tenderer at any time during the procedure.

Restrictive Measures

Tenderers must ensure that no involved entities, subcontractors, or beneficial owners are subject to EU restrictive measures adopted under Article 29 of the Treaty on European Union or Article 215 of the Treaty on the Functioning of the EU, including prohibitions on making funds available or asset freezes. This prohibition applies throughout the entire contract performance period.

Selection Criteria

Tenderers must demonstrate they possess the legal, regulatory, economic, financial, technical, and professional capacity to perform the contract. The specific selection criteria, minimum capacity levels, assessment bases, and required evidence are detailed in the tender specifications. Tenders from tenderers not meeting minimum capacity levels will be rejected.

Tenderers may rely on the capacities of subcontractors or other entities to fulfil selection criteria, provided they submit commitment letters and supporting evidence. Reliance on other entities' capacities is only necessary when the tenderer's own capacity is insufficient to meet required minimum levels.

Evaluation and Award Criteria

Award Method:Best price-quality ratio.

Evaluation Weighting:Quality criteria account for 70 percent of the evaluation, while price accounts for 30 percent ¹.

The evaluation process includes verification of access to procurement, administrative compliance, non-exclusion status, selection criteria fulfilment, compliance with procurement document requirements, and verification that tenderers are not subject to EU restrictive measures. The contracting authority will evaluate these elements in the order it considers most appropriate. If any element demonstrates grounds for rejection, the tender will be rejected without full evaluation.

Financial offers will be assessed based on a one-year reference price calculation using notional service volumes specified in the financial offer form. This reference price is used for evaluation purposes and does not represent exact requirements.

Subcontracting and Reliance on Other Entities

All contractual tasks may be subcontracted unless the procurement documents expressly reserve certain critical tasks for the sole tenderer or group members. Tenderers must identify subcontractors whose individual share exceeds 20 percent of the contract value or on whose capacities they rely to fulfil selection criteria. Each identified subcontractor must provide a commitment letter signed by an authorised representative.

Changes to identified subcontractors during the procurement procedure require prior written approval from the contracting authority. Any new subcontractor must not be subject to restrictive measures, must have access to procurement if applicable, must not be in an exclusion situation, and must not substantially alter the terms of the originally submitted tender.

Certain activities are not considered subcontracting, including intra-group posting of workers, hiring out of workers by temporary employment undertakings, intra-corporate transfers, use of self-employed persons without well-defined contractual parts, use of suppliers and transporters, and performance by members of a European Economic Interest Grouping.

Joint Tenders

Groups of economic operators may submit joint tenders. All group members assume joint and several liability towards the contracting authority for contract performance. Group members must appoint a group leader as the single point of contact authorised to act on their behalf. All group members, including the group leader, must sign an Agreement/Power of Attorney in the model provided in the tender specifications.

The joint tender must clearly indicate the role and tasks of each group member. The group leader will act as the contracting authority's contact point for administrative, financial, and operational matters and will have full authority to bind the group and each member during contract execution. If the joint tender is successful, the contracting authority will sign the contract with the group leader, authorised by other members via the Agreement/Power of Attorney.

Changes in group composition after the tender submission deadline and before contract signature will result in tender rejection, except in cases of merger or takeover of a group member (universal succession) where specific cumulative conditions are met.

Documentation and Declarations

Tenderers must submit a Declaration on Honour regarding exclusion criteria and selection criteria in the model provided in the tender specifications. The declaration must be signed by an authorised representative. Where hand-signed, the original does not need to be submitted initially, but the contracting authority reserves the right to request it at any time during the record-keeping period.

Tenderers must also submit a financial offer form using the prescribed template, which includes unit prices for various service categories and a total reference price calculation for evaluation purposes. A technical tender form is also required, with detailed specifications available in the tender documents.

All tenderers must declare that their tender has been prepared in complete independence and autonomously from other tenders submitted in the same procedure. Tenderers must also confirm they are not in a situation of conflicting interests that could negatively affect contract performance.

Contract Terms and Conditions

The contract will be governed by the draft contract and tender specifications provided in the procurement documents. Tenderers must take full account of all procurement documents, including the draft contract, which will define and govern the contractual relationship. Special attention should be paid to provisions on contractor rights and obligations, payments, performance, confidentiality, and checks and audits.

If a successful tenderer has established debt owed to the Union, the European Atomic Energy Community, or an executive agency implementing the Union budget, such debt may be offset against payments due under the contract in accordance with Articles 101(1) and 102 of the Financial Regulation and conditions set out in the draft contract.

The contractor must comply with the contracting authority's applicable security requirements, including Commission Decision (EU, Euratom) 2015/443 on Security in the Commission and all subsequent versions. Any financial burden for complying with security measures, including security background checks and clearances, will be entirely at the contractor's expense.

Contractor Obligations

The contractor must assist the contracting authority in fraud prevention and detection efforts. The contractor must impose fraud prevention obligations on subcontractors and personnel through relevant contracts and provide evidence of such obligations upon request.

Environmental considerations must be taken into account throughout the complete life cycle of service provision. Where applicable, the contractor shall assist the Commission in performing its commitments under the EMAS EC Environmental Policy and shall follow EMAS best practices.

The contractor must observe a policy promoting equality and diversity in contract implementation, applying principles of non-discrimination and equality set out in the EU Treaties. The contractor must establish, maintain, and promote an open and inclusive working environment respecting human dignity and equal opportunities, removing obstacles to recruitment and eliminating potential discrimination based on sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political opinion, national minority membership, property, birth, disability, age, or sexual orientation.

Communication and Contact

Contacts between the contracting authority and tenderers are prohibited throughout the procedure except in exceptional circumstances. During the submission phase, tenderers may request additional information solely for clarifying procurement documents through the Questions and Answers section of the F&T Portal. The contracting authority is not bound to reply to requests received less than six working days before the tender submission deadline.

Tenderers may request to attend the virtual tender opening by sending an email to COMM-REP-SK-PROCUREMENT@ec.europa.eu as soon as possible and no later than three hours before the scheduled opening. The request must include the full names and email addresses of representatives, the name of the represented tenderer, and the submission receipt from eSubmission. A maximum of two representatives per tender may attend.

Tenderers will be notified of procurement results by email to the address provided in the eSubmission application. It is the tenderer's responsibility to provide a valid email address and check it regularly. The same email address will be used for all contracting authority communications with the tenderer.

Data Protection

Personal data processing in connection with tender responses is governed by Regulation (EU) 2018/1725 on the protection of natural persons with regard to processing of personal data by Union institutions, bodies, offices and agencies. The European Commission acts as data controller and processes personal data solely for evaluation purposes under the call for tenders unless otherwise indicated.

Tenderers may exercise rights under Regulation (EU) 2018/1725 or submit comments, questions, concerns, or complaints regarding personal data collection and use by contacting COMM-REP-SK-PROCUREMENT@ec.europa.eu with explicit specification of the request.

Tenderer personal data may be registered in the Early Detection and Exclusion System (EDES) if the tenderer is in any situation mentioned in Article 138 of the Financial Regulation. Additional information is available in the privacy statement on the Commission website.

Tender Validity and Legal Effects

The invitation to tender is not binding on the contracting authority. The contracting authority's contractual obligation commences only when the contract with the successful tenderer is signed by both parties. Up to contract signature, the contracting authority may cancel the procurement procedure without tenderers being entitled to claim compensation. Any cancellation decision must be substantiated and communicated to tenderers.

Submission of a tender implies acceptance of all terms and conditions set out in the procurement documents and waiver of the tenderer's own general or specific terms and conditions. The submitted tender is binding on the tenderer to whom the contract is awarded for the contract duration.

The tender validity period, during which tenderers may not modify tender terms, is specified in the contract notice. After submission but before the deadline, a tenderer may definitively withdraw its tender or replace it with a new one. Withdrawn tenders will not be evaluated.

Access to Procurement Portal and Technical Support

All procurement documents are available on the EU Funding and Tenders Portal at https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/2276195a-c4a1-406f-a7a4-aa7436b59a06-CN. Subscription to the call for tenders allows interested economic operators to receive email notifications when new information or documents are published. Subscription is free and does not involve commitment to submit a tender.

Tenderers must use the latest versions of Google Chrome or Mozilla Firefox browsers for eSubmission. The system supports all 24 official EU languages and uses UTF-8 character set encoding. Maximum file size for attachments is 50 MB, and up to 200 files may be uploaded per tender submission. Supported file types depend on the submission type and are specified in system requirements.

For technical problems with eSubmission, tenderers should contact the eSubmission Helpdesk as soon as possible. Detailed instructions on tender submission are available in the eSubmission Quick Guide, accessible through the F&T Portal with an EU Login account. System requirements and supported browsers are documented in the portal's technical documentation.

Key Documents Available for Download

The following documents are available on the F&T Portal and must be reviewed by all tenderers: Invitation to Tender (available in English and Slovak), Tender Specifications Part 1 (Administrative Specifications), Tender Specifications Part 2 (Technical Specifications), Financial Offer Form, Technical Tender Form, Declaration on Honour on Exclusion and Selection Criteria, Agreement/Power of Attorney template, List of Identified Subcontractors form, Commitment Letter templates for subcontractors and other entities, and the Draft Contract with all annexes.

Footnotes

1. 1The 70 percent quality weighting and 30 percent price weighting reflect the contracting authority's emphasis on service quality and compliance with specifications while maintaining cost efficiency. Tenderers should ensure their technical proposals demonstrate high-quality service delivery capabilities.