Preparation and implementation of the pilot survey on company use and productivity impact of AI - 250001/7820
Overview
Eurofound has published an open tender to prepare and implement a pilot cross‑national survey on company use and the productivity impact of artificial intelligence, with an estimated total value of €740,000 and a maximum contract duration of 18 months. The contractor must deliver end‑to‑end mixed‑mode (CATI and CAWI) probability‑based surveys in Germany, Spain, the Netherlands, Poland and Sweden, targeting 1,000 completed interviews per country and providing sampling, register enrichment, questionnaire scripting, pilot testing, fieldwork, data processing, weighting, quality control and methodological reporting. The award will be on the best price‑quality ratio (quality 70%, price 30%), the procedure is electronic via the EU Funding & Tenders Portal, and tenders must be submitted by 12 November 2026 at 14:00 (Europe/Dublin).
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Highlights
What it funds
Summary of services required
A contractor will prepare and run a cross-national mixed-mode (telephone and online) company survey in Germany, Spain, the Netherlands, Poland and Sweden. Tasks include sampling and register enrichment, questionnaire scripting and scripting checks, pilot testing, main-stage fieldwork (interviewer training, supervision and monitoring), data validation and editing, weighting, delivery of microdata, methodological reporting and a quality assurance framework producing comparable evidence on AI adoption, productivity, wages, workplace practices and job quality.
Budget:Estimated total value: €740,000 1
- 1Coverage: Germany, Spain, Netherlands, Poland, Sweden
- 2Target: 1,000 completed interviews per country (establishments with 10+ employees)
- 3Key deliverables: pilot report and dataset, final dataset with weights, datamap/codebook, technical and fieldwork report, quality assurance report
| Deadline / key dates | Deadline for receipt of tenders: 12 November 2026; Public opening: 13 November 2026 |
|---|---|
| Contract length | Maximum duration up to 18 months (project timetable to be agreed at kick-off) |
Who can apply:organisations legally established in the EEA (sole tenderers or consortia). Tenders must follow the Procurement Documents and be submitted electronically via the EU Funding & Tenders Portal; subcontracting and reliance on other entities are allowed but subject to the rules in the Tender Specifications.
Footnotes
- 1Procurement documents and submission details are on the Funding & Tenders Portal Tender details.
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Breakdown
Opportunity Snapshot
This is an open call for tenders issued by the European Foundation for the Improvement of Living and Working Conditions (Eurofound) for a single direct contract (procedure identifier EUROFOUND/2026/OP/0012) to prepare and implement a cross-national company survey on the use and productivity impact of artificial intelligence. The contracting authority expects a mixed-mode (telephone CATI and online CAWI) probability-based establishment survey carried out in five EU Member States with a target of 1 000 completed interviews per country.
Procurement type and value:Tender type: Open procedure (call for tenders). Estimated total value: €740 000. Contract nature: services (main CPV 79311000 — Survey services). Maximum contract duration: 18 months. Award method: best price-quality ratio.
Important deadlines and milestones
| Milestone | Date / Time (Europe/Dublin unless stated) |
|---|---|
| TED / F&T Portal publication | 02/10/2026 |
| Deadline for receipt of tenders | 12/11/2026 14:00:59 (Europe/Dublin) |
| Virtual public opening of tenders | 13/11/2026 11:00 (Europe/Dublin) |
| Contract signature (indicative) | 08/01/2027 (provisional timetable in Part B) |
| Contract maximum duration | 18 months from entry into force |
Where to obtain documents:All procurement documents (Invitation to Tender Part A, Tender Specifications Part B, Standard Reply Form Part C, Draft Service Contract Part D, List of Quality Indicators Part E) are published on the EU Funding & Tenders Portal under the tender details page. The portal is the official source for clarifications, Q&A and electronic submission F&T Portal. 1
Structured categorisation
Eligible Applicant Types:Eligible applicants: legal persons and natural persons meeting procurement access rules. Typical eligible organisations include specialised survey agencies, market research firms, social research institutes, private research consultancies, academic survey units, consortiums of the above, and subcontractors. The procurement allows single tenderers or joint tenders (consortia). Subcontracting is permitted but identified subcontractors (those providing >10% of contract value or whose capacities are necessary for selection criteria) must be declared and provide declarations of intent. Entities relied upon to fulfil selection criteria that are not subcontractors must provide explicit commitment letters. The tender documents specify documentation requirements for all involved entities.
Funding Type:Primary mechanism: procurement (service contract). This is not a grant, loan or award; it is a contract for services paid by the contracting authority subject to invoice, deliverables and approval.
Consortium Requirement:Either a single contractor or a consortium (joint tender) is allowed. If joint tender, a group leader must be appointed and an Agreement/Power of Attorney signed by all members. Joint tender members are jointly and severally liable. The Standard Reply Form Part C contains templates for consortium agreements and subcontractor declarations.
Beneficiary Scope (Geographic Eligibility):Procurement is open to entities falling within the scope of the EU Treaties and to operators established in countries with procurement access agreements if applicable. The specified survey coverage is five EU Member States: Germany, Spain, the Netherlands, Poland and Sweden. Data handling and storage requirements mandate processing and data centres to be within the EU/EEA (see data protection minimum requirements).
Target Sector:Primary thematic sectors: labour / employment / workplace research, technology adoption (artificial intelligence), productivity, human resources and management practices. CPV codes also include social research and survey services (CPV 79311000 and associated classifications).
Mentioned Countries:Countries explicitly mentioned as survey coverage: Germany, Spain, the Netherlands, Poland, Sweden. Contracting authority location: Ireland (Eurofound, Dublin).
Project Stage:Expected project maturity: preparation, pilot testing, implementation (fieldwork), data processing and methodological reporting (from preparation through data delivery). This covers development from preparation through demonstration/validation to delivery of final microdata and documentation.
Funding Amount:Estimated total contract value: €740 000 (exclusive of VAT). Maximum possible increase of contract ceiling through extensions or repeat services is up to 50% of contract price as specified in Part B.
Application Type:Submission method: electronic submission via the EU Funding & Tenders Portal eSubmission system. This is an open call for tenders (open procedure); submission is required via the portal and a Participant Identification Code (PIC) is required for each organisation or consortium member.
Nature of Support:Beneficiaries receive monetary payment under a service contract following acceptance of specified deliverables. Non-monetary support includes access to Eurofound expertise, datasets and official feedback; but primary contractual exchanges are financial (invoiced payments) for services delivered.
Application Stages:Single-stage tender submission to the portal followed by evaluation. Evaluation sequence: administrative compliance, exclusion checks, selection criteria verification (economic, financial, technical/professional capacity), quality and price evaluation using best price-quality ratio (quality weighted 70, price 30). After evaluation, notification and contract award. The procedure includes possibility to request supporting documents during evaluation (i.e., documentary evidence on selection and exclusion criteria).
Success Rates:No explicit historical success rate is published in the tender documentation. As an open procurement, success depends on compliance with mandatory selection criteria, achieving minimum quality thresholds (minimum 50% of points on each quality sub-criterion and at least 70 of 100 total quality points), and competitive price-quality scoring. Tenders failing minimum criteria are rejected prior to ranking.
Co-funding Requirement:No co-funding requirement is stated. The tender is a fixed-price service contract; the contractor proposes fixed and variable costs in the financial offer based on the reference sample (1 000 interviews per country).
Templates and Application Forms:Tender documents include mandatory templates: Part A Invitation to Tender, Part B Tender Specifications (detailed technical requirements, quality indicators, schedule), Part C Standard Reply Form (identification, consortium agreement template, subcontractor declaration, declaration on honour, legal and financial identification form, standard reply form tables, cost table template, IPR and AI use declarations, Data Protection Due Diligence Checklist), Part D Draft Service Contract, Part E List of Quality Indicators (quality assurance plan and targets). Bidders must complete Part C templates (Identification, Declarations, Financial cost table) and submit CVs, company profile, references and technical offer addressing award criteria.
Detailed technical and operational requirements (summary)
Core scope of services required from the successful contractor (all items must be offered and documented): sampling design and frame access/enrichment, probability-based stratified sampling with oversampling of large establishments (250+), register enrichment (telephone/email for target respondent), scripting of the provided questionnaire into data-collection software (CATI/CAWI), pilot testing in all five countries (minimum 30 pilot interviews per country), interviewer training, mainstage mixed-mode fieldwork (target 1 000 completed interviews per country), fieldwork monitoring dashboard and weekly reporting to Eurofound, interviewer monitoring and spot checks (minimum 10% monitored telephone contacts), data validation and editing, coding, weighting (design and calibration weights, documented weighting methodology, handling of stratum jumping), production of integrated microdata file with paradata and weights, datamap and codebook with weighted/unweighted distributions, methodological reports (sampling & weighting report, data validation report, quality assurance report, technical & fieldwork report), provision of code files for data processing and weighting, and all deliverables in English with publication-ready final outputs.
- 1Sampling and register enrichment: use of preferred registers (country-specific) or justified alternative; probability sampling applied at all stages; stratification by size and broad sector; country-specific sampling plans submitted for approval.
- 2Questionnaire scripting: implement provided source questionnaire, implement consistency rules and soft/hard checks, script in CATI/CAWI software in all required languages, submit scripted questionnaires for approval prior to pilot.
- 3Pilot test: run pilot in all five countries with at least 30 completed interviews per country, debrief respondents and interviewers, deliver pilot dataset and pilot report, implement approved updates.
- 4Fieldwork: deploy trained interviewers, mixed-mode CATI/CAWI, minimum five telephone contact attempts before non-contact discard, 13-week mainstage fieldwork window (provisional), weekly meetings with Eurofound, centralised real-time dashboard.
- 5Quality control: implement Quality Control Plan aligned to Part E List of Quality Indicators, interviewer monitoring (>=10% of successful telephone contacts monitored), spot checks in real-time, logs of edits and monitoring.
- 6Data processing and delivery: real-time and post-hoc validation, coding and harmonisation, interim datasets at >=10% and >=50% gross sample worked, final microdata file containing paradata and weights, datamap and codebook, all code files for reproducibility.
- 7Methodological reporting: deliver Sampling and weighting report, Data validation and editing report, Quality assurance report, and final Technical and fieldwork report; final dataset and documentation submitted per agreed timetable.
Selection, quality and award criteria (how bids are assessed)
Evaluation stages:administrative compliance, exclusion checks (declaration on honour and documentary evidence upon request), selection criteria (economic/financial capacity and insurances; technical/professional capacity and team CVs), compliance with tender minimum requirements, and quality & price evaluation. Quality is scored up to 100 points across five main criteria; minimum pass thresholds apply to sub-criteria and total quality score. Final ranking uses best price-quality ratio with weights price 30% and quality 70%.
| Award criterion | Maximum points (quality) |
|---|---|
| Project management and coordination (quality of project plan) | 20 |
| Sampling, contacting and recruitment (strategy, register enrichment, stratification) | 30 |
| Questionnaire scripting and pilot test (scripting approach, pilot plan) | 20 |
| Fieldwork, data processing, data quality (organisation, monitoring, validation, weighting) | 20 |
| Quality control (Quality Control Plan and List of Quality Indicators) | 10 |
Minimum quality requirements:bidders must score at least 50% in each criterion category and at least 70/100 overall to be considered for the price-quality ranking.
Administrative and compliance highlights
Key mandatory documents and declarations to be submitted with the tender:completed Standard Reply Form (Part C) including identification and consortium/subcontracting sections, signed declaration on honour (non-exclusion and selection compliance), company profile, references demonstrating at least €1 000 000 combined value experience in establishment/company surveys in the last five years, CVs for Project Leader and coordination and country teams (Europass recommended), evidence of memberships (ESOMAR/WAPOR or equivalent) or declarations for subcontractors conducting fieldwork, insurance evidence on request, financial statements or bank statements on request, legal entity & financial identification form, completed Data Protection Due Diligence Checklist upon request, cost table using the template in Part C.
Data protection and AI use obligations:Data protection: contractors must meet minimum technical and organisational data protection security requirements. Processing and storage of personal data and data centres must be limited to EU/EEA territory unless specific adequacy mechanisms apply. The tender includes an Annex I Data Protection Due Diligence Checklist; negative answers to minimum items may lead to rejection. Use of AI: any use of AI (including generative AI) for deliverables must be declared in the technical offer; subsequent use after award requires prior approval and specific deliverable-level declarations.
Templates and submission checklist (how to structure a compliant bid)
Required structure and supporting templates (use Part C and Part B instructions):
- 1Part C Standard Reply Form: Identification pages, consortium Agreement/Power of Attorney template if joint tender, subcontractor declaration templates, commitment letters for relied-on entities, Legal Entity & Financial Identification Form.
- 2Declaration on honour on exclusion and selection criteria (signed for each involved entity).
- 3Data Protection Due Diligence Checklist (Annex I to Part C) to be provided upon request; if requested, complete and return within deadline.
- 4Technical Offer addressing all tasks in Part B, Quality Control Plan aligned to Part E List of Quality Indicators, project plan and timetable, sampling plans, pilot plan, data processing plan, fieldwork organisation and monitoring approach, training plan, detailed description of QA measures and contingency planning.
- 5CVs for key staff (Project Leader, coordination team, country team leaders) in Europass or equivalent format showing required experience and language levels.
- 6Evidence of references: list and description of similar establishment/company survey projects carried out in last five years, indicating contract value and roles.
- 7Financial Offer using the cost table in Part C: fixed costs for preparation and variable costs calculated on reference sample (1 000 interviews per country).
- 8IPR and AI declarations: declaration on pre-existing rights to be provided no later than delivery of final results; declaration on any use of generative AI for deliverables.
Failure to use the provided templates for Part C or to supply required declarations and mandatory evidence where requested may lead to rejection without full evaluation.
Final summary: What this opportunity is about and how to approach it
This is a procurement to contract a qualified survey contractor (or consortium) to design, pilot and implement a cross-national, probability-based company survey on AI use and its productivity and workplace impacts in Germany, Spain, the Netherlands, Poland and Sweden. The contractor must deliver end-to-end services including sampling frame access and enrichment, scripting, pilot testing, mixed-mode fieldwork (CATI and CAWI) with strong quality assurance, comprehensive data processing (validation, coding, weighting), and complete methodological documentation and final microdata suitable for publication and analysis. Bidders must meet strict selection criteria (economic, financial, technical and professional capacity), commit to EU data protection rules (processing and storage within EU/EEA), and follow the tender templates and quality indicators provided. Evaluation is on best price-quality ratio: quality (70%) is heavily weighted and includes robust methodological and QA proposals, experienced team and country capabilities, and the capacity to deliver the multisite fieldwork on time. The commercial offer must use the provided cost template and be consistent with the reference sample of 1 000 completed interviews per country. Submit the complete tender electronically through the EU Funding & Tenders Portal by the deadline 12 November 2026 14:00 Dublin time and ensure all required declarations and templates from Part C are completed.
Footnotes
- 1Tender documentation, clarifications, Q&A, and electronic submission are managed via the EU Funding & Tenders Portal. The portal is the official channel for all documentation and questions.
Short Summary
Impact Produce a robust, comparable evidence base on company AI adoption and its effects on productivity, wages, workplace practices and job quality to inform Eurofound and EU policy and research. | Impact | Produce a robust, comparable evidence base on company AI adoption and its effects on productivity, wages, workplace practices and job quality to inform Eurofound and EU policy and research. |
Applicant An organisation able to deliver probability‑based, cross‑national establishment surveys including CATI and CAWI operations, register enrichment and sampling, questionnaire scripting, pilot testing, large‑scale fieldwork management, data validation, weighting, QA and strict EU data‑protection compliance with multilingual teams. | Applicant | An organisation able to deliver probability‑based, cross‑national establishment surveys including CATI and CAWI operations, register enrichment and sampling, questionnaire scripting, pilot testing, large‑scale fieldwork management, data validation, weighting, QA and strict EU data‑protection compliance with multilingual teams. |
Developments Preparation and implementation of a pilot and main mixed‑mode survey on firms' use of artificial intelligence and its productivity/workplace impacts, covering sampling, scripting, pilot tests, fieldwork, data processing, weighting and full methodological reporting. | Developments | Preparation and implementation of a pilot and main mixed‑mode survey on firms' use of artificial intelligence and its productivity/workplace impacts, covering sampling, scripting, pilot tests, fieldwork, data processing, weighting and full methodological reporting. |
Applicant Type Established survey contractors, market‑research and social‑research organisations or academic survey units with proven multinational survey delivery capacity. | Applicant Type | Established survey contractors, market‑research and social‑research organisations or academic survey units with proven multinational survey delivery capacity. |
Consortium Single tenderers or joint tenders (consortia) are allowed; subcontracting and reliance on other entities is permitted subject to declaration and documentation requirements. | Consortium | Single tenderers or joint tenders (consortia) are allowed; subcontracting and reliance on other entities is permitted subject to declaration and documentation requirements. |
Funding Amount Estimated total contract value €740,000 (exclusive of VAT), with the possibility of contract ceiling increases as specified in the tender (e.g., contract amendments up to the permitted percentage). | Funding Amount | Estimated total contract value €740,000 (exclusive of VAT), with the possibility of contract ceiling increases as specified in the tender (e.g., contract amendments up to the permitted percentage). |
Countries Fieldwork coverage is explicitly Germany, Spain, the Netherlands, Poland and Sweden (contracting authority: Eurofound in Ireland; data processing/storage must comply with EU/EEA requirements). | Countries | Fieldwork coverage is explicitly Germany, Spain, the Netherlands, Poland and Sweden (contracting authority: Eurofound in Ireland; data processing/storage must comply with EU/EEA requirements). |
Industry Targets labour and workplace research on technology adoption—specifically company‑level AI adoption and productivity (policy‑oriented social research rather than an industry‑specific commercial programme). | Industry | Targets labour and workplace research on technology adoption—specifically company‑level AI adoption and productivity (policy‑oriented social research rather than an industry‑specific commercial programme). |
Additional Web Data
This is a public EU service tender led by Eurofound for a cross national survey on company use and the productivity impact of artificial intelligence, listed with an estimated value of €740000 and an 18 month maximum duration.1
Opportunity overview
The contract is for the preparation and implementation of a pilot survey and resulting evidence base on how companies use artificial intelligence at work, with focus on adoption patterns, productivity, wages, workplace practices and job quality. The contractor must run a mixed mode telephone and online survey of establishments in Germany, Spain, the Netherlands, Poland and Sweden, aiming for 1000 completed interviews in each country, and must also complete sampling, register enrichment, questionnaire scripting, pilot testing, fieldwork, data processing, weighting, quality control and methodological reporting.
Core facts
| Item | Details |
|---|---|
| Type | Tender for services |
| Procedure | Open procedure |
| Lead contracting authority | European Foundation for the Improvement of Living and Working Conditions Eurofound |
| Estimated total value | €740000 |
| Maximum contract duration | 18 months |
| Award basis | Best price quality ratio, 70 percent quality and 30 percent price |
| Main CPV | 79311000 Survey services |
| Target countries | Germany, Spain, the Netherlands, Poland and Sweden |
| Target sample | 1000 completed interviews per country |
| Submission method | Electronic through the Funding and Tenders Portal |
| Public opening | 13 November 2026 at 11:00 Europe Dublin |
| Questions deadline | 4 November 2026 at 23:59 Europe Dublin |
| Tender deadline | 12 November 2026 at 14:00 Europe Dublin |
The portal documents show the tender deadline as 12 November 2026 at 14:00 Europe Dublin. The extracted metadata also contains an earlier deadline value that appears inconsistent, so applicants should rely on the portal documents and the published tender specifications.
Who can apply
The opportunity is open to economic operators able to meet Eurofound’s selection and exclusion requirements. Single tenderers and joint tenders are allowed, subcontracting is allowed, and reliance on other entities for capacity is also possible, subject to the forms and declarations required in the tender documents. The procedure is not marked as SME suitable, so there is no SME only set aside.
Applicants should be able to demonstrate strong capability in cross national business surveys, including both CATI and CAWI administration, sampling, questionnaire design and scripting, data validation, weighting, field management and reporting. The tender is aimed at specialised survey contractors, research organisations, data collection firms and consortia with proven multinational survey delivery capacity.
Eligibility and selection highlights
- All tenderers, and each member of a joint tender, must provide the required exclusion declarations and business partner information.
- Tenderers must submit a complete technical offer and a complete financial offer in euros, free of VAT, duties and other charges.
- The offer price must be a fixed amount and include all costs, including travel and subsistence.
- Eurofound may reject tenders that exceed the available budget or are abnormally low.
- The tender must be submitted electronically and a valid EU Login account and Participant Identification Code are needed for submission.
Selection criteria and evidence expected
- Organisational capacity: a company profile showing structure, staff numbers, relevant premises and quality assurance arrangements.
- Relevant experience: references for similar establishment or company surveys completed in the last five years, with combined value of at least €1000000, and contact details for at least three recent clients.
- Professional standards: membership of ESOMAR, WAPOR or an equivalent body, or equivalent evidence of compliance with ICC ESOMAR and ESOMAR WAPOR codes.
- Project leader: at least five years leading cross national business surveys using probability based sampling, in projects covering at least five countries and worth at least €500000, plus English at C1 level.
- Coordination team: combined expertise covering random probability sampling, questionnaire scripting and software, CATI and CAWI management, validation and weighting, and register enrichment, with English at least B2 for most team members and C1 for those liaising with Eurofound.
- Country team leaders: at least three years of experience managing business surveys in the relevant country, fluency in the local language, and English at least B2.
- Financial capacity: accounts or bank statements may be requested after submission.
- If subcontractors carry out fieldwork, they must also demonstrate the relevant code of conduct compliance or equivalent statement.
Timetable and expected delivery path
| Stage | Indicative timing |
|---|---|
| Launch date | 1 October 2026 |
| Tender deadline | 12 November 2026 at 14:00 Europe Dublin |
| Opening session | 13 November 2026 at 11:00 Europe Dublin |
| Notification of evaluation results | 23 December 2026 |
| Contract signature | 8 January 2027 |
| Kick off meeting | Q1 2027 |
| Pilot work | Q2 to Q3 2027 |
| Main stage fieldwork | Q4 2027 |
| Final dataset and technical report | Q2 2028 |
Commercial and contractual conditions
- This is a service contract, not a grant, so there is no funding rate or reimbursement percentage. Payment is governed by the contract price and service delivery terms.
- The contract is expected to run for up to 18 months.
- The tender is awarded on the basis of the best price quality ratio, with quality carrying the larger weight.
- The draft contract, tender specifications and quality indicator list are part of the tender package and are binding once submitted.
- No separate reimbursement is foreseen for travel and subsistence because these must be included in the fixed price.
- Eurofound may issue additional clarifications only up to the published clarification cut off date.
Key technical and compliance requirements
- The survey must be probability based and cross national, with comparable methodology across the five countries.
- Sampling plans must use recent high quality register or population sources and include explicit stratification by size class and broad sector.
- A pilot test is required in all selected countries, with at least 30 completed pilot interviews per country.
- Fieldwork monitoring, interviewer monitoring, validation and weighting documentation must be maintained and shared as required.
- The final deliverables include microdata, datamap, codebook, sampling and weighting reports, technical and fieldwork reports, and documented quality assurance outputs.
- The contractor must keep Eurofound informed of deviations, fieldwork issues and progress throughout the assignment.
- Data protection controls are strict, including governance, subprocessor management, security measures, breach notification, return or deletion of personal data, and restrictions on transfers outside allowed territories.
- If generative artificial intelligence tools are used in preparing deliverables, this must be disclosed in the technical offer and documented again for affected deliverables at delivery.
Practical applicant takeaways
This opportunity will suit established survey specialists with demonstrable experience in multinational establishment surveys, strong operational data collection capacity in the five target countries, and a mature quality assurance and data protection framework. The key competition points are likely to be methodological strength, proven delivery in comparable business surveys, and the ability to manage high quality cross country comparability within a fixed price contract.
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